patient care representative Downton, West Midlands, England
Job description
Job details
Salary
£10.42 to £11.42 per hour dependent on experience
Job type
Part-time
Permanent
Benefits
NHS pension
Free parking
Full Job Description
Downton Surgery is a rural NHS GP Practice looking to hire another Patient Services Assistant to join our busy, friendly team.
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team.
Telephone Duties
Making appointments
Ambulance transport bookings
Home visit requests
Deal with general enquiries
Taking messages and/or forwarding where necessary; ensuring accuracy and prompt delivery
Reception Duties
Greet and direct patients and visitors
Making appointments
Ensure outstanding queries are explained and handed over to next shift, as necessary
Collect payments from patients for non-NHS services
Deal with general enquiries
General
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
General housekeeping (eg. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Provide cover for any holiday and sickness
Job Types: Permanent, Part-time
Schedule:
Monday 8:30 to 13:00 & 14:00 to 19:00
Tuesday 8:30 to 13:00
Thursday 8:30 to 13:00
Friday 8:30 to 13:00 & 14:00 to 19:00
Job Types: Part-time, Permanent
Part-time hours: 28 per week
Salary: £10.42-£11.42 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Downton, SP5 3JP: reliably commute or plan to relocate before starting work (required)
Work Location: In person
