patient care professional Newcastle upon Tyne, England
Ramsay Health Care
Full Time
Newcastle upon Tyne, England
35791 - 26730 GBP ANNUAL Today
Job description
Job Description
Private Patient Administrator
Location: Cobalt TC, Newcastle Upon Tyne
Hours: 22.5 hours per week, Part-time
Salary: Depending on experience + Benefits
The role:
As the Private Patient Administrator you will provide administrative support to the Private Patient Manager and include direct customer contact to facilitate the private patient journey ensuring delivery of excellent customer service and growth in private patient volumes. This is an extremely busy role liaising with patients, Consultants and all hospital departments.
We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Responsibilities:
- Liaising with patients by phone, email & letter
- Booking appointments
- Liaising with consultants and their secretaries
- Ensuring timely completion of appointments onto EPR system
- Scanning & auditing of patient information
- Preparation of clinics and theatre lists
- Maintaining clinics and theatre lists on the EPR system
What you will bring with you
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Word & Excel
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- ability to work within a team
- ability to time-manage
- Experience using a Patient Administration System (PAS) an advantage
Benefits
- Contributory pension scheme
- 25 days’ annual leave plus 8 Bank holidays (pro-rata as applicable) plus the opportunity to buy/sell more
- Flexible shift options
- Private Healthcare and Life Assurance
- Free on-site parking
- Free uniform
- Access to our employee Discount Programme
- Wellbeing centre and access to 24/7 employee assistance line for free advice
- Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Ramsay Health Care
https://www.ramsayhealth.co.uk/careers
London, United Kingdom
Craig McNally
Unknown / Non-Applicable
5001 to 10000 Employees
Company - Public
Healthcare Services & Hospitals
1964
