patient account representative Greensboro, NC
Carolina Neurosurgery & Spine Associates
Full Time
Greensboro, NC
50501 - 33805 USD ANNUAL Today
Job description
We are searching for compassionate and energetic individuals to join our team! We are seeking a Full-time Patient Representative for our Greensboro office. Come play a part in changing the lives of patients every day and work for an organization that has consistently been named one of the area's Top Workplaces.
The ideal candidate has at least 1 year of healthcare front desk experience. Candidates without front desk experience should have some medical office education and knowledge of medical terminology and insurance. Prior experience in a busy medical practice is highly favored. Must have the ability to multi-task in fast paced environment while ensuring excellent patient care.
- Checks in patients; collects payments; verifies and/or updates insurance.
- Greets patients, employees, and visitors to ensure that appropriate screening measures, visitor policies, and social distancing requirements are followed upon entry as requested. Screening measures currently include adherence to mask mandate, temperature checks, and health screening questions. Communicate the appropriate guidance to patients, employees, and guests based on the results of their screening.
- Obtains proper insurance documentation and demographic information following HIPAA standards.
- Processes new patient paperwork and/or updated paperwork.
- Follows established procedures to prepare for upcoming appointments.
- Explains insurance authorization to patients as necessary.
- Counts petty cash and documents on log.
- Applies our values in decision-making and interactions with all individuals.
- Promotes a positive work environment through effective teamwork
Hours: Weekly Rotating Schedule with flexibility to meet business needs
Monday – Friday: 8:30am – 5pm
Monday – Friday: 7:30am – 4pm
Apply Today!Providing Compassionate, Quality Care - Together
Carolina Neurosurgery & Spine Associates
www.cnsa.com
Charlotte, NC
Mary Cloninger
$5 to $25 million (USD)
201 to 500 Employees
Private Practice / Firm
Health Care Services & Hospitals
1940
