Patient Access Validator Nottingham, England
Job description
NHS AfC: Band 3
- Full time
- Flexible working
- Home or remote working
Job overview
Do you want to play a key role in supporting patient pathways at NUH and preventing avoidable delays in care? Are you hard-working, organised and passionate in the work that you do? Are you looking for a challenge and the chance to be part of our Trust recovery from COVID? If so- this is the job for you!
We have had funding approved for 5 additional Referral to Treatment Validators to support the Trust in managing the large number of patients we have on our waiting lists following COVID. This will consist of 2 permanent posts and 3 fixed term (for 24 months) posts. At the end of the 24 months, there will be a review to determine if the fixed term posts will be extended. These roles will be mainly work from home
These are key administrative roles to ensure that our patient pathways are robustly tracked and monitored. Working mainly from home, the post holder will use the Trust’s information systems to provide weekly and monthly comprehensive review and validation of inpatient and outpatient waiting lists
Although it would be beneficial if you have experience working at NUH or another NHS provider this is not essential to apply for the role. Instead we want to see applications from people who are highly motivated to make a difference to patient care, organised, conscientious, have an investigative approach to things, pay high attention to detail in everything they do, enjoy learning new things and can confidently navigate and extract information from a range of admin systems
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Working for our organisation
These roles are a fantastic opportunity to join NUH and the NHS and develop your knowledge and understanding of patient pathways. They are an ideal role for future career progression within the NHS.
There are so many reasons to choose NUH as the place to start your NHS career.
Our commitment to patient safety and the fact that we're a leader in clinical excellence and outcomes.
Being part of a busy, dynamic Trust.
Making important contributions to the next generation through teaching, research and innovation; working with world leading clinical experts using state-of-the-art facilities and being at the forefront of utilising technology to improve patient care.
NUH is made up of thousands of passionate dedicated colleagues, from a variety of backgrounds and doing a wide range of jobs and roles, who are committed to providing great care for our patients.
Detailed job description and main responsibilities
Using the Trust Information systems (Medway PAS, NotIS, ERS and DHR) carry out weekly validation of inpatient and outpatient waiting lists to ensure the Trust’s Patient Access Policy is being adhered to and to ensure that all patient pathway data is accurate.
Using Medway PAS, NotIS, ERS and DHR information systems to complete and validate a varied range of reports to ensure your weekly/monthly submitted data is accurate for reporting at corporate level.
Investigate issues with pathways and amend Medway PAS to reflect the correct information in terms of pathway identifiers and RTT statuses.
Alert managers within the team of any data found which does not meet national data standards.
Report unresolved discrepancies/problems or potential breaches of national waiting time and other targets to the Service.
Use judgement and initiative to prioritise the importance/urgency of particular requests within specialty defined guidelines.
To have knowledge and understanding of operational processes, practices, protocols and new legislative changes in particular around 18 week pathway rules and RTT measurement.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway in liaison with the Service.
To support staff in their understanding and application of the 18 week RTT pathway.
Share responsibility with line manager for own personal development.
Report on patient data in meetings as required.
Working from home the post holder will be required to work to tight deadlines under minimal supervision.
This is a great starting role and will give you all the skills to progress your NUH career.
Person specification
Training and Qualification
Essential criteria
- NVQ in Administration or equivalent
- GCSE English and Maths C or above or equivalent
Experience
Essential criteria
- Experience of presenting information in both written and verbal format
- Ability to interpret and understand patient pathways
- Extensive experience in using Microsoft Office, Excel, Word, Outlook
- Understanding of performance targets and the 18 week pathway
- Understanding of the NHS and current challenges
Desirable criteria
- Experience of undertaking validation
- Use of formula and pivot tables within Excel
- Experience of communicating with all grades of NHS staff
- Experience using NUH trust systems; Medway, DHR, Notis
Communication and relationships skills
Essential criteria
- Communicate and negotiate effectively with colleagues at all levels and disciplines
- Can complete emails, reports & tables using computerised technology from information collected
- Uses information gathered to inform others and make decision
- Friendly, confident and professional manner
- Recognises own role and works effectively as part of a team
- Is able to adapt to new working practices and suggest change to improve existing systems and processes
Desirable criteria
- Able to train and mentor others
Planning and Organisational skills
Essential criteria
- Demonstrates an ability to organise and prioritise own work schedule
- Evidence of being able to meet deadlines
Analytical and Judgement skills
Essential criteria
- Ability to quality assure own work
- Uses own initiative to make decisions but is aware when to seek advice
- Able to use judgement to make decisions in order to solve problems/enquiries
- Seeks appropriate training opportunities
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
