Parts & Clothing Specialist, Lind Motorrad Norwich Norwich, England
Job description
Sheer Driving Pleasure, it’s what BMW is famous for. A great employee experience, it’s what LIND is known for. Are you ready to join BMW Motorrad and LIND to accelerate your career in the automotive industry?
A rare opportunity has arisen for a Parts & Clothing Specialist to join our already highly successful team at Lind Motorrad Norwich.
About the role
This role is at the core of our customer experience and successful operation of the workshop. Working in a dedicated and lively environment, your focus will be on the customer journey, sourcing and providing parts for customers and the workshop to carry out services to motorbikes. Your role will be a vital part of the LIND Motorrad Norwich’s success story and you will actively promote and endorse the high standards of BMW Motorrad and LIND at all times!
Responsibilities include, but are not limited to:
- Reporting to the Aftersales Manager
- Achieving sales targets by selling parts via the retail counter and workshop
- Maintaining and building close relationships with new and existing customers
- Liaising with all Departments
- Stock control, including regular stock checks
- Merchandising displays
- Product purchasing
- Processing orders from invoice and delivery
- Online shop management
- Maintain records and process accurate
- Warranty Claims
- Social media champion
- Working alongside our Harley- Davidson Aftersales Team (shared site)
The successful candidate will have:
- Previous experience within the motorcycle /automotive trade and or retail clothing trade
- Passion for Motorcycles
- Be a Team Player
- Excellent Attention to Detail
- Great Computer Skills
- A Methodical Approach
- Be Approachable and Honest
- Excellent communication skills
- Understanding of social media
Desirable:
- Experience with using automotive systems such as Drive
- A full A Category Motorcycle Licence is desirable
Benefits Include:
- 39 Hour working week (Tuesday through Saturday)
- 22 days holiday rising with service, plus bank holidays
- Generous staff discount scheme
- Employee Assistance Programme
- BMW Lease Motorcycle scheme
- Ongoing support with LIND Training and Development
- BMW Motorrad manufacturer training
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
About us
LIND is one of the largest family- owned motorcycle groups in the UK representing the most admired and revered brands including BMW Motorrad, Harley- Davidson and Triumph. Lind Motorrad Norwich based in Ber Street, Norwich has been a part of the Lind Automotive Family for just over 15 years. Our dealership is next door to Norwich Harley-Davidson on a shared site and is also one of two LIND Motorrad stores selling a selection of New and Approved Used BMW Motorcycles alongside genuine parts/ accessories and clothing.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. You will have the opportunity to work with not only BMW Motorrad but also Harley- Davidson, gaining in-depth industry knowledge of two leading brands. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own BMW motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.
