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Join Bright Network as a Partner Success Manager!

Introducing Bright Network:

At Bright Network, we connect ambitious young people from all backgrounds with the brightest career opportunities. Our leading platform provides members with the tools, advice and insights they need to access brilliant opportunities at global companies - ensuring the next generation finds the future they deserve and businesses identify the most powerful pipeline of tomorrow's talent.

We help 250+ leading employers such as KPMG, Goldman Sachs and McKinsey & Company reach and recruit a diverse and inclusive pool of high-calibre talent to inspire and empower the next generation to carve out their future … and that's where you come in!

Following significant investment into our tech, we're on a mission to become SaaS leaders in early careers. Our decisions are backed by powerful AI machine learning and our proprietary data tool, enabling us to serve our members and partner firms more efficiently. We're looking for a Partner Success Manager to join the Partner Success team, who will be helping to drive this project forward.

More about the opportunity:

As a Partner Success Manager at Bright Network, you will be responsible for a portfolio of partner firms offering them proactive, intelligent, and data-informed solutions to a range of attraction challenges.

In this role, you can expect to work across three core areas;

• Marketing – Executing and optimising partner campaigns, monitoring performance, spotting trends, and informing long-term strategy.
• Partnerships – Take the lead on your own portfolio of partner firms where you'll build great relationships that lead to partnership renewal.
• Product – Work to ensure your portfolio of partner firms make optimal use of our propriety platforms from onboarding through to delivery and final ROI reporting.

Specifically, you will:

• Use your project management and marketing skills to develop and implement targeted campaigns
• Utilising our propriety advertising platform to become a product expert, demo'ing new features in the tool to clients to help them achieve objectives and optimise their marketing inventory – tracking against metrics such as client retention rate, spend uplift and client usage
• Track industry trends and monitor campaigns closely as they unfold, taking learnings into future activity to ensure optimal campaign results
• Build strong relationships with your own portfolio of partner firms to ensure retention and renewal. You'll also work closely with our Commercial function in defining the client's desired campaign objectives to deliver required results
• Support clients in their navigation of the platform's self-serve tools, making sure their experience with Bright Network is seamless
• Work closely with our Technology function, taking the lead on capturing market intelligence and feedback to help inform product roadmap and our long-term partner strategy and user journey

Does this sound like you?

• You are a creative individual and have at least 2 years of relevant experience in a relationship management role with a track record of delivering excellent results for clients – a plus if you've worked in a SAAS environment or in a Customer Success role previously
• You can implement bespoke strategies based on data to meet objectives and expertly advise clients in a commercial landscape to drive exceptional results
• You're adaptive and a fast learner with a curious mindset
• You're highly organised with a clear attention to detail and you pride yourself on your excellent communication skills (both written and verbal)
• You're a self-starter who is full of drive and determination, as well as the energy and resilience to bounce back
• You're keen to work as part of a collaborative team, where you'll have the opportunity to learn from those around you – but you're also confident operating independently
• You feel passionately about Bright Network's mission to connect the next generation with the opportunities, insights, and advice to succeed as the workforce of tomorrow

We can offer you:

• A high-growth and rapidly scaling business (we recently secured £3.5 million in funding)
• A flat & transparent structure with a values-driven & collaborative culture (which you can hear more about here!)
• A culture of flexibility & trust where you have access to an unlimited holiday allowance & flexible / hybrid-working policies
• £50 per month flexible wellbeing budget to be spent on the wellbeing benefits of your choice through our benefits platform
• Annual company-wide bonus scheme
• Enhanced pension contribution through Aviva
• Private healthcare plan
• Enhanced parental leave policy
• Sales introduction & employee referral schemes
• A culture of constant growth & improvement, with monthly lunch & learns & ad-hoc training budget for team or individual training
• Open plan & buzzing Liverpool Street office, with snack station, foosball table and a beer tap
• Regular team socials including our annual full team off-site, Christmas Party and other celebrations!

Key details:

• Basic Salary : Competitive & dependent on experience
• Start Date : ASAP
• Location : London, Liverpool Street (with remote & flexible working)

Application & interview process:

• 30 minute Zoom call with our Internal Talent Partner
• Competency interview with a member of our Partner Success Team
• Presentation & values interview
• 1:1 with our Platform CEO

Diversity, Equity, Inclusion & Belonging Commitment:

Equal opportunities for all is a core part of what we do at Bright Network. To this end, we welcome applications from candidates of all backgrounds and endeavour to run a fair and equal hiring process at all times. We assess and recruit candidates based on competency and potential, irrespective of their gender, ethnicity, sexual orientation or disability status.

To learn more about our commitment to Diversity, Equity, Inclusion and Belonging, please click here.

Applications will be reviewed on a first come, first served basis.

We'll respond to successful applicants within five working days. If you haven't heard back from us within that time frame, then unfortunately your application has been unsuccessful. If that is the case, we encourage you to keep checking the Bright Network Careers Page for future job openings that might spark your interest!