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Job description

Trusted by Vodafone, MBNL, Ericsson and City Fibre we maximize network availability and boost KPIs for our customers. We implement both out-of-the-box solutions and carry out individual work elements to suit our clients’ specific requirements.

As a Partner Manager you will be responsible for:

• Supplier Performance Management Developing and agreeing short- and mid-term actions to increase partner performance
• Employing vendor performance optimisation or improvement programmes as required and driving to successful conclusion.
• Setting up and running regular vendor Performance Reviews and managing escalation processes as needed.
• Working closely with Procurement / local Supply Chain Management to ensure that commercial impacts of potential KPI / SLA breaches are executed.
• Leading on vendor contract assessments identifying and actioning potential contract improvements and leveraging commercial benefit
• Monitoring re-negotiation timelines
• Collecting feedback from delivery teams on partner performance and translating findings into additional commercial requirements
• Initiating support through Procurement

Cost Optimisation

• To provide active support for Cost optimisation initiatives as defined across the business from time to time
• To continuously seek tactical reductions in cost or increase in value from our engagement with vendors
• Work with Finance and Cost Management teams to ensure a clear line of sight on expected spend and actively identify initiatives that are transformative

Demand Management

• Ensure external costs are optimised, resources managed in line with insourcing options and make/buy/re-use options are evaluated
• Sourcing support Provide direct assistance to your business stakeholders regarding the selection of existing vendors based on the right fit for the outcomes needed
• Initiate actions to manage transition for existing vendors (where appropriate) in order to mitigate risks based on dependency
• To be an active participant in the selection, negotiation and subsequent contract performance aspects of new vendor (or new service type) selection.
• Drive competitive sourcing options based on the assessment of risk versus technology, time and commercial imperatives
• Ensuring Compliance To ensure that our operations are aligned to both internal policies and external regulation
• Ensure that your Business stakeholders are aware of our obligations in these regards and to actively call out risks as necessary

To do this as a professional, you should match with following requirements:

• Financial management, information management (or similar)
• Excellent English skills written and spoken
• Telecoms background and/or experience in similar fast paced industry
• International working experience (Nice to have)
• Technical / professional qualifications
• Business Intelligence know-how
• Process improvement methodologies

And We Offer:

• Flexible working where possible
• 23 days Holiday
• Hotel + Up to £25/night for overnight business trip food allowance
• Access to Pool vehicle for business trips, expense mileage or company vehicle depending on the role
• Death in service 4 x Annual salary
• Benefit hub and Cash Plan scheme
• Pension Plan – (Employee) Contribution 5%, (Employer) Contribution 3%

Job Types: Full-time, Permanent

Salary: £45,000.00-£55,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Reading, RG7 5SE: reliably commute or plan to relocate before starting work (required)

Experience:

• Business development: 1 year (preferred)
• Sales: 1 year (preferred)