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JOB DESCRIPTION

Hours: Part Time

This role is based within Holland Park School, Airlie Gardens, London, W8 7AF

Main purpose of the role

• 
  To ensure a smooth and daily operation of the school shop. Responsible for managing a team, providing the highest level of customer service.

Primary Responsibilities

• 
  To ensure that the shop achieves high standards in all areas, including exterior, shopfloor and stock areas.
• Ensure all transfers are completed smoothly.
• Responsible for ensuring all back order spreadsheets are completed accurately and customers are notified accordingly.
• Settle all complaints in line with company guidelines
• Answer the telephone, to take customer orders or answer queries.
• Process web-orders
• Put sales through the till and cash up at the end of the day.
• Put through refunds for faulty goods and returns

Knowledge/Skills

• In depth knowledge of the uniform and sportswear requirements for the school
• Microsoft office

HOW TO APPLY

Email: [email protected]