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Part-time Showroom Host / Meeter-Greeter
Swansea (SA7)
Car Dealership Receptionist, Front of House, job share
3-days on, 3-days off, job share
£17,732 pa (£11 per hour)

Renault Swansea seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

KEY REQUISITES OF THE POST HOLDER:

Essential

• Flexibility to work the required hours
• Extensive previous experience in a busy reception or meeter-greeter role
• IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
• Within 30 minutes commute of our Dealership

Desirable previous experience

• operating a telephone switchboard
• handling a computer-based messaging system
• incoming/outgoing post and deliveries

As a result of the expected duties, particularly with meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.

Working Pattern

• 3 days on, 3 days off
• As our dealership is open 7 days a week this pattern will include weekend work.
• Alternating (job share) with another Part-time Receptionist
• Averaging 31 hours per week across a 6-week rota.

The role averages 31 hours per week and we require candidates to have a flexible approach to cover holidays and attend VIP events and training when necessary.

Per year, our Meeter-Greeters are required to cover the other Meeter-Greeter’s holiday: up to 15 additional days outside the usual rota, which will be paid as overtime at plain time.

Hours

• 8am to 6pm weekdays (with ½ hr break)
• 8:30am to 5pm on Saturdays (with ½ hr break)
• 10am to 4pm on Sundays (no break)

In return we will offer a basic salary of £17,732 per annum. This is equivalent to an hourly rate of £11 per hour and will be paid monthly.

Fringe benefits include 16.5 days annual leave, overtime for holiday cover, pension and superb career opportunities.

Apply by email, including your CV as an attachment, by clicking this email hyperlink: