Job description
Strand Palace is looking for a friendly and enthusiastic Part-time Breakfast Waitress/Waiter to join our team in the heart of central London.
Your salary: £11.95 per hour + service charge (plus paid overtime)
Your Benefits
Working at Strand Palace has fantastic perks. We consider things like guaranteed hours, paying the London Living Wage, enhanced maternity pay, and cycle-to-work scheme as a given.You will also enjoy plenty more industry-leading benefits right from day one in your job, including:
- Access to your earned wages whenever you need them via Wagestream – no need to wait for payday!
- Free breakfast, lunch, and dinner on every shift
- ‘Introduce a Friend’ bonus scheme earning you up to £500.
- Free laundry and dry cleaning to save you money.
- ½ day paid time off on your birthday
- Regular social outings and parties (think team nights out at activity bars in London with free drinks, food, and lots of fun!)
- Paid volunteering day
- 24hr access to free and confidential employee assistance helplines (from financial and legal advice to counselling and well-being support)
- Free use of the hotel gym
- North Bank discount card
- BUPA health cashback plan (e.g., get cash back when you buy a pair of glasses)
- 50% off food and drink in the hotel bar and restaurant for you and your friends/family
- Discounted room rates for you and your friends/family at Strand Palace
- Additional access to discounted room rates at hotels worldwide, including L+R Hotels
What You Will Be Doing
- To meet, greet, and service all guests in a friendly manner, the highest level of customer care and hospitality at all times.
- Ensure the breakfast buffet is fully stocked and well presented at all times.
- Work in an efficient manner to ensure tables are re-laid to standard as soon as possible on a continual basis.
- Ensure all guests receive excellent service and enjoyable breakfast experience.
- To be aware of VIPs, Corporate, and regular guest arrivals and to ensure requirements are anticipated and met.
- Ensure all tables are cleaned and relayed to the standard, ensuring that all condiments and tableware are highly polished at all times.
- To ensure that the breakfast area is thoroughly cleaned after service and tables are cleared and re-set for Lunch service.
What We’re Looking For
- Positive can-do attitude
- Passion for delivering exceptional customer service.
- Ability to thrive in a fast-paced and dynamic environment.
- Attention to detail and a focus on maintaining high-quality standards.
- Previous experience within hospitality or a service-based industry is an advantage, but not essential.
What We’re About
Strand Palace is one of London’s largest independent hotels and providing a warm and welcoming environment for our team is just as important as it is for our guests.If you were to ask our team why they like working at Strand Palace, they might tell you about the first-class training opportunities and our investment in career progression, their feeling of belonging to a diverse team, or the fun they have at work (and regular staff parties!) while delivering service with a smile.Whether you’re starting out in hospitality or a seasoned professional, we’re looking for people from all backgrounds with the right attitude rather than the perfect resume to join us in the heart of London.
Sounds interesting? Apply now to join the team!