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Alarms and Sigs Administrator

We’re excited to be recruiting on behalf of the BCH Tri-force (Bedfordshire, Cambridgeshire and Hertfordshire Police force). A great opportunity has arisen to join a growing support team as an Alarms and Sigs(Street Index Gazeteer System) Administrator. If successful, you will join the exciting and dynamic world of policing and contribute towards making Bedfordshire, Cambridgeshire and Hertfordshire and a safer place.

The role:

The role of the Alarms and Sigs Administrator will be to provide an effective and efficient service in relation to the BCH Intruder Alarms and Sigs/warning marker management system. You will also conduct PNC (Police National Computer Computer) and additional business services duties to assist BCH in the reduction and prevention of crime and ensure safeguarding of the public they serve.

Key responsibilities will be broken down into 3 different areas for the Alarms and Sigs Administrator.

These include the following:

Sigs and Alarms:

• To assist in the formulation, implementation and review of BCH Electronic Security Systems, Policies and Procedures.
• Provide specialist knowledge, advice and guidance to internal BCH departments and external parties in respect of security systems and security systems policy within the force.
• Process applications that come in and ensure correct authority has been obtained by an inspector or above and are fit for Policing purpose (MoPI)
• Process applications for PNC checks for prospect alarm company employees.
• Ensure that Criminal Record checks are only carried out on behalf of appropriate companies.
• Create necessary computer records of systems installer, monitoring centres and correspondence addresses.
• Answer enquiries by post or telephone from the public, security industry etc. to ensure a prompt and efficient service is provided to all parties.
• Liaise with other constabulary departments in respect to premises subject to special procedures.
• Assist in the formulation, implementation and review of BCH SIG/Warning marker policies and procedures, including ensuring a robust RRD policy relating to Sigs/warnings is created and implemented which is in line with MoPI.
• Create a Sign/Warning marker on the command and control system (STORM) ensuring any links are created as required on Gazateer/mapping/Athena.
• Responsible for mapping and creation of new locations for Sig markers
• Ensure markers are subject to the required Review, Retention and Deletion process and removed if not re-applied.

PNC & Business Services:

• Responsible for maintaining and updating the PNC Computer System and carrying our administration activities and updates on any associated systems.
• Interrogate the available BCH computer systems and databases, extracting information correctly in order to provide an efficient service to offices, police staff and other outside agencies.
• Administer, monitor and maintain all records, systems and databases appropriately.
• Collate and compile data to supply businesses with information.
• Undertake activities, monitor and review the BCH Electronic Security Systems policies in line with ACPO Guidelines.
• Process applications for PNC checks for alarm company employees, and bring to the attention or Management, those applicants where there is a trace.
• Maintain Data Quality and carry out MoPI RRD as required.
• Identify and report any data quality concerns.
• Any other duties that are commensurate with the role and grade as may be requested by line management.

Manage incoming queries and requests for information for Alarms, Sigs, PNC, Force systems and other data sources:

• Promptly responds to requests for information from within BCH and outside agencies.
• Provide support and assistance by handling intelligence and crime enquiries from within and outside BCH, ensuring that information is disseminated correctly according to GPMS markings and handling codes.
• Interrogate the available BCH computer systems and databases, extracting information correctly in order to provide an efficient service to officers, police staff and outside agencies.
• Submit requests for information to partners and other agencies and ensure that the results of enquiries are disseminated appropriately to those requiring them.
• Support the on-going development of business services through the implementation and maintenance of local and national procedures and guidelines:
• Assist in the implementation of new procedures and guidelines affecting, alarms and Sigs as directed locally and nationally.
• Provide advice to other users in BCH regarding protocols and good practice.
• Identify and report any data quality concerns.
• Support new practitioners /Operators through the provision of peer-to-peer mentoring

What will I need…?

The successful candidate will hold a full Driving Licence, ideally with daily access to your own vehicle. You will ideally be educated to GCSE level (or equivalent) in Mathematics and English at Grade C or above.

You must be an effective team player, hold great communication skills (written, verbal and listening), including an effective telephone manner with great attention to detail. You will have demonstrable database and data collation experience. The successful candidate will also be highly organised that thrives on problem solving. BCH is looking for someone with a high level of computer literacy who is capable of using and applying processes through more than one system concurrently. You will be dealing with highly sensitive material on a daily basis so confidentiality is key.

Key experience required for the Alarms and Sigs Administrator:

• Previous experience working in a similar role or environment (Administrative or data collection)
• A good all-round comprehension of computer literacy with knowledge of various IT systems
• A full UK Driving Licence with daily access to your own vehicle

Desirable criteria:

• Educated to A Level standard or equivalent
• Any previous experience of police systems and criminal justice processes is highly advantageous
• Experience of data analysis and presentation of management information

In return the force can offer great benefits to include:

• A rewarding, varied and fulfilling job as part of a skilled and experienced team
• Access to the Blue Light Card scheme
• Local Government Pension Scheme
• Sports and Social Club
• Access to the force gym

There has never been a better time to join the police to make a real difference! If this role interests you, please apply now!

Job title: Alarms and Sigs Administrator

Location: Godmanchester (contractual base)

Hours: Part Time 25 hours per week – flexible around days and hours

Salary: Starting salary £23,835 pro rata

Job Reference: CTNGJ2173

Job Types: Part-time, Permanent
Part-time hours: 25 per week

Salary: From £23,835.00 per year

Work Location: One location

Application deadline: 25/02/2023
Reference ID: CTNGJ2173