Part Time Administrator Poole, England
Job description
About us
Countrywide Parking Management Ltd is a Bournemouth based company who specialise in the management of residential and commercial car parks across the UK. Our services are free to Landlords and Property Managers and we are able to tailor make a parking solution for each different car park.
Part Time Office Administrator
Job Description
The Company
Countrywide Parking Management is a Bournemouth based company with sites across the UK. We specialise in providing parking solutions for all of our client’s car park requirements within the residential, retail and commercial sectors. Our professional services are tailored to each client’s individual requirements, to ensure the most effective solution is provided.
We are regulated and certified by the International Parking Community (IPC) and adhere to their strict regulations and code of conduct, so expect the highest standards of professionalism from all of our team.
Our mission is to become the first choice for parking management solutions across the UK, through providing a simple, reliable and effective service, while operating with the highest integrity. We have created a culture within our business where our team are completely devoted to our clients, 24 hours a day, 365 days a year.
About the Role
Due to rapid expansion we have an exciting opportunity for an experienced, methodical and organised office administrator whose role would be to answer motorists appeals both online and through the post.
Experience in a previous administration role is preferred. You will be responsible for all motorist appeals, answering them within a set time period and keeping the appeals numbers below a set level on a daily basis. We will furnish you with all the tools to succeed, you just need to bring your passion and enthusiasm with a positive can do attitude to meet your targets.
The successful candidate must possess excellent interpersonal skills, be a highly effective and persuasive communicator, be a team player with a proven track record in a fast paced office environment.
Key Responsibilities:
- Answering incoming phone calls form motorists
- Managing a database of motorists appeals
- Replying to motorists appeals both inline and via the post
- Ensuring appeal timescales are met and keeping appeals below a set level
- Working within an established administration team to assist in other areas of the business if required.
If this sounds like you, then we would love to hear from you with your CV. We have a friendly team and are keen to find a suitable candidate to join our team to assist with the busy workload.
The hours are Monday - Friday 10am - 2pm.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £12.50 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Ability to commute/relocate:
- Poole: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 06/03/2023
