Job description
Park Manager- Alton Water
Salary: Circa 43,000 per annum based on experience
Full Time – Permanent Contract
Annualised hours – 1924 hours per year
Do you have experience of working in Leisure management? Are you commercially focused with experience of managing budgets and delivering high standards of customer service? We are looking for a Park Manager to join the team here at Alton Water.
In this key role you’ll manage all day-to-day aspects of park operations ensuring all teams within the park work to common objectives and maximise visitor enjoyment by maintaining excellent standards of service, facility, interpretation, site presentation and promotion. You’ll be commercially focused and implement and maintain processes to achieve operational efficiency and develop opportunity for increasing visitor numbers and income generation.
As our Park Manager you’ll;
Ensure your team, including; Retail, Catering, Activity, Lifeguards and Ranger Services, within the Water Park work to common objectives
Carry out training and development, recruitment and manage performance
Maximise visitor enjoyment by maintaining excellent standards of service and site presentation
Monitor the condition of park buildings and infrastructure and prepare an annual capital maintenance program to improve and maintain safety, security and condition
Implement and maintain processes to achieve operational efficiency
Develop opportunities to increase visitor numbers and generate income
Meet the needs of our visitors while maintaining good standards of site presentation
What does it take to be a Park Manager?
Educated to diploma or higher ideally in leisure, amenity, and business discipline
Strong commercial acumen
Experience working in Parks or Leisure management or similar related area
Strong leadership skills and the ability to think strategically
Experience of managing budgets and implementing and monitoring financial controls
Innovative and Entrepreneurial
Proven experience gained leading/managing successful commercially focused operations
Exceptional customer service skills and a keen eye for detail and high standards
Ability to constructively challenge and drive continuous improvement of products and services
Full UK Driving Licence
As a valued employee you’ll be entitled to:
- Competitive pension scheme –double-matched pension contributions up to 6%
- Personal private health care
- Annual bonus scheme
- Personal Accident cover – up to 5x your salary
- Life Cover at 8x your salary
- Flexible benefits to support your wellbeing and lifestyle
- Lots of great benefits including 20% off new EE mobile contracts, discounted cinema tickets and a Cycle2Work scheme
- Free parking at all offices, site and leisure parks
- 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network.
Closing date: 18/06/2023
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