Overnight Room Service - Room Service London (Central)
Job description
Why us?
We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, opening a new and exciting hotel, restaurant and rooftop dining bar in the heart of Soho.
We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other talents and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.
We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and create new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.
What is in it for you?
- Meals on Duty
- Uniform Provided
- Dry Cleaning & Laundry
- Bonus
- Holiday Allowance 22 + 8 national holiday (increases to 25 + public holiday with length of service)
- Company Sick Pay 2 weeks after 6 months of service (increases up to 24 weeks with the length of service)
- Optional Medical Plan
- Employee Assistance Program
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Local Shop Discounts for the Team
- Incentive Scheme
- And more…
(Some benefits are granted after the probationary period)
Why You?
As a Talent of the Broadwick Soho team, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and exquisite.
As an Overnight Rooms Service Assistant, you will oversee delivering guest orders directly to guests’ rooms and supplying silverware and condiments as needed during the night.
Clearing hotel corridors of food trays. Working closely with cleaning staff, informing them of clean-ups needed for spillages and stains.
You will serve our guests to the best of your ability, with professionalism and in a timely manner, working closely with the kitchen department to make the guests’ experience as memorable as possible.
The room service assistant will deliver a quick and efficient service to Broadwick Soho’s guests. You will work adjacently with other F&B and Kitchen talents to provide our guests with their orders, ensuring any dietary requirements have been followed and accommodated accordingly.
You will oversee and ensure a pleasant and enjoyable visit for our guests from the moment they enter Broadwick Soho Hotel to the end of their stay.
You will work with brilliant talent across the hotel so that we are one team delivering a seamless and memorable guest experience.
What do we need from you?
- Experience in F&B operation or fine dining in a 5* luxury hotel setting
- Exceptional organizational skills with the ability to prioritize effectively
- Great diligence
- Ability to work under pressure
- Excellent verbal and written communication
- Ability to work flexible hours including late evenings and weekends
If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career. Kindly note, we do not accept any applications directly.
Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond.
All applicants must be eligible to work in the UK.