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Job description

As our Outbound Logistics and Projects Specialist within the Logistics Team you’ll be reporting into the Logistics Manager with a dotted line into both the Outbound Supervisor and Head of Logistics. You will ensure the timely delivery of customer orders in the most cost effective way with the customer’s experience being a priority throughout. You will actively take the lead with any high value shipments, particularly if the shipments require specific documentation from a customs perspective and/or contains fine jewellery. You will also work side by side with the Head of Logistics providing a specialist projects skillset that will support with, but will not be limited to jewellery exhibitions, popups across the world which Threads are actively planning to develop significantly over the course of the next 12 months.
Salary for this role is £35k
Progression means so much to us and we know it means a lot to you too! We are working on creating one for this role but in the meantime, check out our progression paths across the business here
This role does have in-office expectations based out of Telephone House in Shoreditch, London. This team requires 5 days a week together in the office.
We regret that we are not open to remote applications right now for this reason, but what we can offer is a host of team cultural activities and treats in our office.

Requirements:
You Will:

• Be the main point of contact for any and all high value shipments, arranging the additional documentation involved in sending high value shipments including, but not limited to carnets, TA’s and MIB’s.
• Proactively report on set KPIs, monitoring and suggesting ideas for continuous improvement
• Proactively resolve any complex shipping issues to minimise delays
• Partner with Threads Commercial teams and provide high level outbound knowledge for all future activations and projects.
• Be responsible for proactively sharing specialised knowledge with the Outbound team including best practices
• Providing your expert customs and shipping knowledge to work alongside the Head of Logistics, creating a framework that is going to support the Logistics function and the wider business with global events and special projects.

You Have:

• Experience in import/export within the luxury industry
• Worked with supporting team members whilst they undertake MIB’s from organising support from our shipping partners to remotely walking them through customs processes and procedures
• Experience of carnets, TA’s and TIB’s
• Experience of shipping to and from global events and ensuring all relevant deadlines are met
• Experience with UK, US, EU, Gulf States and International shipping administration
• Harmonised System Codes knowledge
• Experience in dealing with CITES requests and requirements

Benefits:

• Private Medical Insurance plans through Vitality Health
• Access to BEN our benefits platform
• Employee Assistance Programme through Lifeworks
• Denplan
• Eyecare Vouchers
• Pension
• Staff discounts
• Enhanced Parent Program + Parental Leave
• The Inclusive Threads DE&I Program
• 25 Days Holiday
• Paid sick leave
• Flexible working
• Long service awards
• Mentorship & Coaching
• 12 weeks Leadership programme

About Threads:
Want to help build the future of luxury fashion commerce? If so, you’ve come to the right place.
Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.
Threads is in Tech City’s Future Fifty programme which recognises some of the UK’s fastest growing businesses, pioneering the best luxury shopping experience in the world!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Equity in selection practices
Threads practise equity in selection through targeting less represented talent pools, and offering access to development and support in interviews. We do this because we want to provide less represented groups with access to opportunities, and us, access to great people. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.
We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.