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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

This position is required to lead and direct (GSE) ground service equipment maintenance operations at United major (100+ Mechanic) hub maintenance operations and has direct leadership oversight of regionally assigned locations. Responsible for the local (TCO) total cost of ownership (10M+) and cost efficiency, maintenance planning and execution, preventative maintenance and mandatory project program compliance, productivity, accountability and dependability program management, safety and OSHA program compliance, local state & federal environmental code compliance and (SLA) service level agreement compliance delivering the optimum level of GSE in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved.

• Lead team performance and execution against all division and corporate maintenance objectives on fleets in excess of 4K assets
• This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals/tolerances, planned and preventative maintenance program compliance
• Lead efficient and effective team maintenance operations in a positive, productive and safe work environment for teams with 100+ Mechanics
• Handle maintenance productivity, technical training, employee dependability, team recognition and employee accountability programs in accordance with policy
• Establishes and maintains a collaborative and productive business relationship with local union representatives
• Responsible for the local (TCO) total cost of ownership and cost efficiency of local and regional maintenance operations in excess of 10M annual spend
• This includes all financial and staff planning, accounting and the budgetary compliance of hub location and assigned region
• Lead safe and environmentally compliant maintenance operations
• Handle all safety/OSHA, environmental and training programs in accordance with corporate policy
• Handles safety mitigation program and leads investigations that support root cause analysis of accidents, injuries and incidences involving ground service equipment or team personnel
• Maintains proactive communication and positive relations with maintenance team and customer group stakeholders
• Lead maintenance team engagement and communication programs
• Handles accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed:

• Technical degree or maintenance leadership work experience can be substituted
• 2 years experience in a maintenance leadership role
• Experience Planning, managing or supervising ground equipment maintenance operations
• Financial planning and management
• Performance planning and management
• Leading Union employee relations
• 5% to 10% travel may be required

What will help you propel from the pack:

• Business management degree

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.