Order Processing and Customer Service Assistant

Order Processing and Customer Service Assistant York

Bert & May
Full Time York 20000 - 25000 GBP ANNUAL Today
Job description

Avaliable Job Today Job Description

Reporting to the Operations Manager, the post-holder will be responsible for processing sales orders into supplier purchases, reporting on the open order book and organising shipments. This role will also involve covering incoming customer calls and email during busy periods and holidays. Will be able to make independent decisions using the customer journey and purchase flows.

Essential:

  • Experience of working in a busy office environment
  • A good communicator, able to deal confidently with a variety of people face-to- face, in writing and on the telephone
  • Demonstrable ability to provide excellent customer service, both internally and externally
  • A proven professional and proactive approach to work that is swift yet rigorous and mindful of the need for accuracy
  • Ability to work alone using own initiative to solve problems and complete daily tasks while also contributing to a team, providing support to colleagues when necessary
  • A positive attitude with a commitment to going above and beyond when necessary
  • Ability to work flexibly in line with business requirements
  • Proven planning and organisation skills with ability the to prioritise workloads
  • Strong IT skills especially MS Word and Excel
  • Experience of working in a purchasing/stock management role

Desirable:

  • Spanish language skills would be highly desirable
  • Experience in using Xero and Unleashed software packages
  • Co-ordinating international shipments

Salary: Up to £25,000.00 per year

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Office experience: 2 years (required)

Work Location: In person

Order Processing and Customer Service Assistant
Bert & May

Related Jobs

All Related Listed jobs

business development manager
Senapt Wolverhampton, England 50000 - 40000 GBP ANNUAL Today

Solar Business Development Manager required

Hours: Full Time

Location: Remote w/travel to client sites & our...

DevOps Engineer
DigitalCube Consultancy Croydon, England 80000 GBP ANNUAL Today

A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself and others.

Deputy Sister / Charge Nurse - AMU
Norfolk and Norwich University Hospitals NHS Foundation Trust Norwich, England 33706 - 40588 GBP ANNUAL Today

To work closely with A&E, wards, out-patient areas and the operational centre to ensure timely admissions and discharge.

Trainee Optical Retailer - Guildford
Specsavers Guildford, England 10.42 GBP HOURLY Today

Supporting the customer journey from the initial enquiry through to the collection of their new glasses. Working hours: Full Time - 37.5 hours - 4 day working

HR ADVISOR / HR ASSISTANT / HR ADMINISTRATOR / HR GRADUATE
Mandeville Recruitment Group London, England 25000 - 30000 GBP ANNUAL Today

To be first point of contact for all HR admin queries, escalating when appropriate. To manage and process HR administration, such as HR Admin inbox, reference