Ops Director - Geeks London, England
Job description
UK vacancies > Ops Director - Geeks
£70,000 - £80,000 (DOE)
Are you curious to grow our operational efficiency to deliver kick-ass client value?
Do you have the courage to break the mould and create a far-reaching impact?
Are you committed to collaborating with various stakeholders and embracing their geekiness?
If so, Geeks have an exciting opportunity for an Ops Director who will play a vital role in our 2023 growth plans and beyond. You will drive the implementation roadmap for operational transformation and take our software project delivery to the next level based on our client intimacy model and with a data-driven approach. This role is accountable for optimising the utilisation of resources as well as supporting employee satisfaction and engagement.
As part of the SLT, you will collaborate closely with the broader leadership team, Geeks at every level and report directly to the COO. The ideal Geek will have the courage to champion continuous improvement and strategic talent management. Beyond this, you will be the positive driving force embedding governance and best practice into the company culture through processes and implementing, maintaining and improving to ISO9001 and 27001 standards.
You will be surrounded by a team of supportive, high-energy, and driven geeks who will share your commitment to collaboration, curiosity to grow and courage to create real value.
If you agree that the challenge isn’t technology, but change and you are powered by curiosity, courage and commitment, this might be your opportunity to be a geek, grow fast and become a leader. Apply now or contact our talent team to learn more about the role.
Responsibilities
Responsible for optimising operational efficiency and complex change management on a large global scale.
Embedding the continuous change management process and bringing in guardrails to ensure Geeks follow the company system at every level.
Implementing and contributing to planning quarterly and annual business plan objectives.
Accountable for monitoring and reporting P&L.
Collaborating cross-departmentally to establish resource needs and forecast capacity for a 3-year outlook for the next generation of Geeks and operational leaders.
Conducting ISO9001 and 27001 and GDPR audits plus other improvement roadmaps.
Monitoring and reporting of business risks and compliance with legal governance.
Ensuring our strategic talent management objectives meet the business needs.
Act as a 'brand guardian', ensuring consistency in our Geeks message across all processes.
Required personal qualities
Driven and pro-active You love action and enjoy a high pace. You naturally assume responsibility and cannot just sit back. You do not give up until you have achieved the goals.
Agile and adaptable You see change as something positive, an opportunity to grow. You thrive in dynamic environments.
Required skills
Engaging style and ability to collaborate and influence a variety of stakeholders at every level. You can explain ideas and concepts concisely and succinctly. You know what to say, when to say, and how to say. You minimise misunderstandings.
Strong written and verbal communication skills.
A data-driven mind with the ability to solve complex problems in a proactive manner.
Highly organised and able to prioritise multiple projects.
Business acumen Our passion is to enable and accelerate our clients' adoption of technology, to be able to do that we need to work within their business constraint (time, budget, scope). You need to be really good at adapting your solutions to the clients' needs
Analytical problem-solving You are not easily overwhelmed by the complexity. You can break complex problems down into small and manageable components. You are quick to spot relationships between things and ideas.
Solid commercial and financial awareness.
Leadership A leader is someone who has skills worthy of followership. Adept at situationally measuring a scenario to influence and get the best out of a team.
Change Management Adept at managing complex change and bringing together vision + skills + motivating teams + resources + action plans to delivery complex transformations at scale and pace
Required experience / qualifications
Hands-on experience of project management.
Proven experience in leading impact-driven business transformation initiatives and change management processes at scale and pace.
Experience leading and motivating high-performing teams in a fast-paced, dynamic environment.
About Geeks
We don't make software. We make easyware, quickware, solutionware, awesomeware, the ware that makes the world better. We are the fixers, the doers, the problem solvers. We make technology and it makes us. If you cut us, we bleed innovation. Working here is fun and playful, and at the same time technically challenging and professional.
We reward ambition, technical excellence, and continued learning. If you share these values, we want you to join us. To learn more, check our Facebook and LinkedIn pages.
