Job description
Reference
002598Publication end date
07/05/2023Employment Details
Contractual hours
35.00
Salary
£21,217.00 - £23,868.99 per annum
Vacancy location
Location
England, South West, South West & Wales
Vacancy details
Directorate
Operations - South West & Wales
Job Title
Operations Volunteering Officer
Job Level
Support Provider
Contract type
Permanent
External job advert
The Operations Volunteering Officer helps people with sight loss to live the life they choose by coordinating our volunteers working in operational service delivery. This role will ensure all our dogs and customers receive the care and support required from our operational volunteer roles - without whom none of our services would be possible.
We’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.
For this role you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. We are looking for you to attend the office at least 3 days per week, the remainder of your week may be spent working from home.
We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
More details can be found in the attached candidate pack and job description.
We reserve the right to close adverts earlier than the closing date.
Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
Candidate profile
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;
Education/Qualifications
Essential
- GCSEs in Maths and English at grade C or above, or equivalent qualifications OR extensive work experience that demonstrates the ability to undertake the requirements of the role.
Desirable
- Degree level qualification (or equivalent)
Essential
- Previous experience of working with and co-ordinating volunteers.
- Experience working with CRM databases and maintaining accurate records.
Desirable
- Evidence of involvement/interest in animals, particularly dogs. of being a volunteer and how to support volunteers, either for Guide Dogs or another charity.
Knowledge
Essential
- Knowledge of the benefits of working with volunteers and how to keep them engaged with their charity work
Desirable
Knowledge of the charity sector and Guide Dogs as a charity
Skills and Competencies
Essential
- Competent computer skills, word, excel, outlook.
- Proven ability to plan and organises own workload
- Demonstrates understanding and ability to manage self, and work with others at all levels
For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.
If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
How to apply
If you have any accessibility issues, please contact our Recruitment Team on 0118 3540345 or [email protected].
Applications need to be made using the online application form, accessed using the ‘apply’ button above.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.
Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.
Please contact our Recruitment Team on 0118 3540345 or [email protected] if you require any support.
Application Closing Date
07/05/2023