operations support specialist Leeds, England
Job description
Who we are
People have always been at the heart of St. James’s Place, we value long-term relationships and we are a home for people who care about the future – financially, environmentally and socially. These core values have enabled us to become a leading FTSE 100 Wealth Management company.
Administrator - Operations Support
Location: Leeds Office - This role is office based Monday to Friday.
Employment Type: Permanent
Our Operations Support team are seeking a full-time person to join them on an exciting journey to provide a first-class service to all visitors at our locations, provide a support function to a team of Managers and support reception activity whilst working towards the achievement of all key Business objectives.
If you have previous Customer Service or office experience and are looking to join a fast-growing, encouraging, and nurturing business to progress your career this role could be for you. We are committed to growing talent and supporting career pathways that could progress within our Operations team, Partnership or management teams.
If you have an appetite to develop yourself, your skills and your future, our Team ethos will encourage you to be the best version of yourself, with this role creating an excellent gateway to a successful career at SJP.
What you’ll be doing:
- Co-ordinating diary management, scheduling 1-1 meetings, support with meeting preparations and creation of digital 1-1 packs, manage diaries for all meeting rooms and ensure relevant supplies are ordered and in stock within the location.
- Distributing internal communication where required including Facilities memos.
- Proactively contributing to meetings, taking minutes and ensuring actions are followed up.
- Supporting facilitating Location and community related events – in both the build up and on the day.
- Making travel and accommodation arrangements, ensuring efficient use of time and minimal expenditure.
- Reception duties – meeting and greeting.
- Managing and maintaining relationships with key stakeholders across the Business.
We are looking for someone who has:
- Ability to build strong relationships internally and externally by employing a broad range of communication techniques.
- Strong administration skills, with good knowledge of Microsoft packages, such as Excel, PowerPoint and Outlook.
- Preferably experience of management of multiple diaries and workshop/webinar planning and some experience of working in a reception environment.
- Ability to work independently and use own initiative as well as being able to work as part of the team, supporting team members where required.
- Willingness to make own decisions on prioritising workload and taking responsibility for own tasks.
- We provide a comprehensive induction, ongoing training and you will also receive First Aider and Fire Marshall training.
NB. Working hours to be discussed with Line Manager (Monday to Friday).
Flexible Working
We understand that employees work best in different ways, at different times and in different environments. We value all of our employees and appreciate that everyone is unique, and at one of many stages within their career. Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle where it can be accommodated, so please ask the question and start a conversation!
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.
Why work for us?
Our Rewards
In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefits package including:
- Non-Contributory Pension – 10% (increasing with length of service) with further pension matching
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.
- Best in class terms and conditions including 6 months paid parental leave.
- Private Medical and Dental Insurance
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Discretionary bonus scheme dependent on company and personal performance, varied by level
- Not applicable to fixed term contracts (standard uplift applies in lieu of the protection benefits)
Our Culture
Our culture is the glue that binds us together - It’s one of our biggest assets and one of the biggest reasons for our success. It’s underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.
We want to embrace a diverse group of backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.
In all we do, we consider how our work affects the communities in which we belong. Over 96% of our group employees are involved in supporting our communities through financial education, charitable giving and volunteering. Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 3rd largest corporate charity in the UK.
SJP is delighted to have signed The Armed Forces Covenant, and we are active members of LGBT Great, 30% club, The Diversity Project, Disability Confident and more! Find out more: https://www.sjp.co.uk/careers/life-at-sjp
Our Awards:
We understand it’s important to be proud of the company you work for, that’s why we’re proud to share with you some of our recent awards:
- Wealth Manager of the Year – Growth Investor Awards 2021
- Best Wealth Manager – Shares Awards 2021
- Championing LGBTQ Inclusion - Financial Adviser Diversity in Finance Awards 2020
- Top 75 Employer - Social Mobility Foundation Employer Index 2021
Want to see more of our awards? Visit: https://www.sjp.co.uk/about-us/our-awards-and-recognition
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