Operations Support Manager

Operations Support Manager Newport, Newport, Wales

Safran
Full Time Newport, Newport, Wales 27169 - 30327 GBP ANNUAL Today
Job description

Job description

SAFRAN SEATS IS A WORLD LEADER IN AIRCRAFT SEATING.
For more than 80 years, Safran Seats has been a premium manufacturer of First and Business Class seating systems for passenger airlines.
With the largest seats portfolio of all seats suppliers, we pride ourselves on innovation, customization, quality and industrial design.
Safran Seats GB, based in Cwmbran, South Wales is a 100% owned subsidiary of Safran Seats and we currently have 800+ employees (across 3 sites in the UK- Cwmbran, Newport and Brackley).
Seats GB offers:

  • Unique and High-end Quality products
  • Market leader in Bespoke aircraft seating
  • Passenger Experience Expertise
  • In-house design studio and group Synergies
  • Dedicated production line and Industrialisation facilities
  • Bespoke capabilities
  • Co-creation abilities

As Operations Support Manager, you will effectively lead an integrated production team & manage processes towards successful delivery of customer demands. You will hold full accountability for the performance and continuous improvement of both the production system and their indirect support functions, whilst implementing strategic plans linked to the Operational Balance Scorecard.

Key Responsibilities & Duties;
  • Deploy operational strategy in line with business objectives, goals and customer requirements.
  • Accountable for delivery against key performance indicators identified through the balance scored card framework.
  • Promote, lead and empower an environment of continuous improvement.
  • Lead and build effective relations with internal and external customers.
  • Promote standard work linked to that of the common goal.
  • Overall accountability for the supporting functions to achieve customer requirements.
  • Accurate forecasting and delivery upon set budgets.
  • Monitor and report on budgets and targets.
  • Manage, allocate, evaluate a cross functional team in order to optimise operational resource.
  • Promote, maintain and build on the Company standards and values with the view to develop and improve upon them.
  • Accountable for the safety standards and governance within the operational areas.
  • Management of the production system from input to output.
  • Manage and control capacity in line with customer demands.
  • Monitor and maintain the production system to ensure the optimization of quality, cost and delivery.
  • Develop direct teams and individuals in line with the business requirements. Improving skill sets and competencies that are required in order to meet customer demands

Job requirements

  • Previous experience of leading a team within a high density business
  • Sound knowledge of lean and problem solving tools, operating procedures, quality methodologies & techniques with sound knowledge of lean and problem solving tools
  • A good academic standard of education or previous experience gained in a similar or related manufacturing environment
  • Previous experience of leading a team within a high density business
  • Demonstrable experience of driving a culture of lean and continuous improvement
  • Familiar user of Microsoft packages, BaaN or associated software, EZLM.
  • Comfortable in reading engineering drawings
  • Change Management & Risk Management experience
  • Excellent interpersonal skills
  • Ability to analyse information with a high attention to detail
  • Able to build strong working relationships
  • Displays energy and enthusiasm in improvement ways of working
  • Ability to plan work load effectively
  • Able to build strong working relationships

Do you want to join our team?
Our employees are at the heart of our success; we offer a range of competitive benefits, career progression and training opportunities helping to ensure we build the future.
Company Benefits
At Safran Seats GB, we continue to support our employees and their contribution by providing a range of benefits.
  • 25 days holiday + UK Bank Holidays
  • Working Hours (unless specified) are 37.5 hours per week; Mon-Thurs (8am-4:30pm), Friday (8am-1:30pm)
  • Benefits Programme, providing a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare
  • Fulfilling your potential with Career Progressions opportunities such as company sponsorship and further training courses
  • Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working
  • Equality & Diversity initiatives with internal groups for workplace engagement and involvement
  • STEM engagement with schools, colleges and universities and Charitable activities for all

Specificity of the job

There may be a requirement to work flexibly across all areas of Operations and to travel to other Safran sites


Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 76,800 employees and sales of 15,3 billion euros in 2021 and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap.

Safran was ranked as the world's third best employer in its sector by Forbes magazine in 2021.

Safran Seats is a world leader in aircraft passenger and crew seats. One million seats made by the company are now in service worldwide.

Operations Support Manager
Safran

https://www.safran-group.com/
Paris, France
Olivier Andriès
$10+ billion (USD)
10000+ Employees
Company - Public
Aerospace & Defence
2005
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