Job description
We have opportunities available for a motivated and enthusiastic Operations Support Administrator to join us based in Rochdale on a part-time basis, working Saturdays & Sundays. The successful candidate can expect to receive comprehensive training, coaching, and support.
About Us:
WCCTV was founded in 2001, in the UK and is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.
In 2021, the Private Equity Firm LDC, made a substantial investment into WCCTV. This investment will allow us to rapidly scale and grow in the UK and continue our services as a market leader.
In addition to this investment, we were also recently overall winners of the top 100 Profit Track, “Ones to Watch” list in the UK.
We believe our employees are our strongest asset and for that reason, we are dedicated to supporting their professional and personal development.
The Role:
- Responsible for checking & remote rectification of any issues that occur on customer sites.
- Investigate incidents that occur & provide feedback to clients.
- To create Anti-Theft reports from incidents on the daily activity report & issues incoming from customers- investigate, download footage, screenshots.
- To provide communication to clients re activity/ issues on their sites.
- To provide administration and communication for the WCCTV Heartbeat system.
- To provide administration support to the Operations Team
- Update data within the department- always ensure accuracy (software, spreadsheets & folders)
- Provide occasional Bank Holiday support.
The Benefits:
- Comprehensive Training
- Simply Health & Denplan Cover
- Pension Scheme
- Modern office with free onsite parking
- Annual leave increases with length of service, from your second year
You: the successful candidate must be…
- Energetic and enthusiastic with the ability to communicate at all levels.
- A ‘hands-on’ approach with a ‘can-do' attitude.
WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £6,000.00-£8,670.00 per year
Benefits:
- Company pension
- Free parking
- Private dental insurance
- Private medical insurance
Schedule:
- 8 hour shift
- Weekends only