Operations Supervisor Ipswich, England
Job description
Date: 04-Apr-2023
Location: Ipswich, GB
Company: ABP
We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.
It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.
We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.
Purpose
The Port Operations Supervisor will report directly to the Operations Manager and assists with the delivery of a cost effective, quality orientated and service driven Port operation.
Accountabilities
- To pre plan all aspects of the operation to include:
- Communication of the plan and objectives in the team brief.
- To ensure the plan is delivered within the specified timeframe, monitoring and achieving the key targets.
- To ensure effective communication takes place to report on achievements, lessons learned and new ideas or concepts taken forward onto the next plan.
- Work collaboratively with the whole management team to realise all aspects of the operational plan.
- To be actively involved in analysing and understanding KPI targets, actions and reviews and to take ownership of improvement plans and present progress on these plans. Drive continuous improvement, ensuring understanding and delivery of risk analysis and promote new ways of working.
- To ensure so far as reasonably practicable all Quality and Health and Safety targets and objectives are delivered and the detail of company safety policies and procedures are maintained to the safest possible working environment for all employees and other Port users by:
- Developing a culture of continuous improvement regarding safety performance within own team.
- Assisting local managers with the coordination of internal and external HSES inspections & audits, the completion of self-audits and the monitoring and coordination of any subsequent actions.
- Achieving and maintaining accredited standards e.g. COMAH, FIAS etc.
- Sustain excellent communications at all levels within the operation, operating as the focal point for all information relative to own area of responsibility whilst maintaining an awareness of the whole operation.
- To develop direct links with customers, ensuring customer service and commercial requests are handled, owned and closed within set timelines.
- To promote and work to the company core values, ensuring standards are consistently applied amongst the team.
- Lead by example, setting exemplary standards for behaviour, conduct and addressing performance issues.
- Coach and develop individuals within own team and motivate employees and operators to achieve their potential whilst addressing below standard performance.
- To be proactive in all aspects of people management to ensure maximum employee engagement.
- Keep up-to-date with business information, functional knowledge and skills but also understanding of customer requirements, marketplace and local community issues.
Skills, experiences, qualifications, and competencies
Essential
- At least 2 years port / warehouse industry experience.
- Basic computer literacy
- Good written / verbal communication skills.
- Knowledge of vessel / terminal operations
- Holder of a current Crane Operators Certificate, Fork Lift Truck and Tug (where applicable)
- Knowledge & ability to follow Risk Assessments and Safe Systems of Work
- Previous Health & Safety responsibilities (e.g. IOSH or NEBOSH)
- Ability to promote a positive health and safety and environment culture within the Port.
- Willingness to develop skills and knowledge
Ideal
- Cargo Handling in Ports Certificate
- Previous supervisory experience
- Full UK driving licence
Additional Information:
When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.
