Operations Officer Remote
Job description
Vacancy: Operations Officer
The Scottish Canoe Association (SCA) excels in all of the activities covered by a Sports Governing Body. Details of our recent achievements can be found in the SCA Annual Report 2021-2022and our Strategic Plan is Paddlesport For All. We pride ourselves on being well run and extremely innovative. We do all this through teamwork between our volunteers, staff, board, providers and clubs and through efficient use of technology and systems. In addition, we are actively developing strategic partnerships to extend the reach and impact of our work in order to change lives through paddlesport.
The role of Operations Officer will be at the heart of our organisation, often being the primary point of contact for members and customers.
We seek an extremely capable individual to take on this role. You will be an enthusiastic person who can efficiently deliver many projects and tasks concurrently, with precision. You will be able to communicate, support and inspire confidence with a wide variety of customers, members, and partners.
Key Functions:
- To provide excellent front line customer service to everyone that interacts with the Scottish Canoe Association
- To work flexibly and collaboratively in a small distributed team environment, supporting each other with tasks such as event management, communication, system support etc.
- To work accurately, consistently and to agreed timescales across all areas of work
As Operations Officer, you will be responsible for handling telephone calls and emails to handle membership, event and campsite bookings.
Strong communications skills, flexibility and attention to detail are key to working with members, volunteers, the public and external providers.
Together with other staff and volunteers you will help us grow the sport, our community and our membership. The successful candidate will be extremely capable and time-efficient in IT, particularly in the use of online databases, booking and entry systems and websites. You will be able to demonstrate that you can manage your own work schedule and meet deadlines. Excellent influencing and communication skills and a focus on customer service and attention to detail are also essential in this role.
Annual salary for this post is circa £24k + pension, depending on experience.
This is a full time remote based role with an expectation the post holder lives in Scotland in order to travel to occasional meetings and events. All SCA staff are required to have a suitable working environment at home. The SCA provides equipment and systems for work use.
For an informal discussion about this role please contact Andy Murray Head of Coaching & Development, 01887 292040 ext 207 [email protected]
To view the full job description and person specification, visit canoescotland.org/vacancy-operations-officer-2023
Further information and application process
Applications should be made in the form of a cover letter addressing your fit with the role and with the Scottish Canoe Association, along with a full CV. Please note there is not an application form. Please send your CV and cover letter by the closing date by email to [email protected]
.
- Applications close at noon, Thursday 25th May
- First interviews (approx 15mins) will be held online on Tuesday 30th May or Wednesday 31st May
- Candidates invited for an first interview will be notified by 5pm on Friday 26th May
SCA is committed to selecting staff solely on the basis of their ability to do the job for which they are being recruited, and welcomes applications from all sectors of the community. Applications are especially welcome from individuals within groups currently under-represented within the SCA staff, such as women, disabled people and those from black and minority ethnic communities.
Job Type: Full-time
Salary: £24,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- First interviews will take place on 30th or 31st May. Is this suitable for you? Please state any times you are unavailable.
- This is a home based role but based in Scotland with a requirement to travel to occasional meetings and events. Please confirm you live in Scotland or are planning to relocate.
Work Location: Remote
Application deadline: 25/05/2023
