Operations Officer Scotland
Job description
The role of SCA Operations Officer will be at the heart of our organisation, often being the primary point of contact for members and customers.
We seek an extremely capable individual to take on this role. You will be an enthusiastic person who can efficiently deliver many projects and tasks concurrently, with precision. You will be able to communicate, support and inspire confidence with a wide variety of customers, members, and partners.
Key Functions:
- To provide excellent front line customer service to everyone that interacts with the Scottish Canoe Association
- To work flexibly and collaboratively in a small distributed team environment, supporting each other with tasks such as event management, communication, system support etc.
- To work accurately, consistently and to agreed timescales across all areas of work
As Operations Officer, you will be responsible for handling telephone calls and emails to handle membership, event and campsite bookings.
Strong communications skills, flexibility and attention to detail are key to working with members, volunteers, the public and external providers.
Together with other staff and volunteers you will help us grow the sport, our community and our membership. The successful candidate will be extremely capable and time-efficient in IT, particularly in the use of online databases, booking and entry systems and websites. You will be able to demonstrate that you can manage your own work schedule and meet deadlines. Excellent influencing and communication skills and a focus on customer service and attention to detail are also essential in this role.
Annual salary for this post is up to £24k depending on experience.
This is a full time remote based role with an expectation the post holder lives in Scotland in order to travel to occasional meetings and eventse. All SCA staff are required to have a suitable working environment at home. The SCA provides equipment and systems for work use.
Further information and online application on the SCA website.
