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Job description

Role: Operations Manager
Location: Greenford
Salary: £40,000 per annum + (competitive depending on experience)
Hours: 42.5hrs per week

**Specialism in warehouse operations management is essential**

NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling.

We are looking for highly motivated individuals who can help us in our mission to improve people’s quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most.

The Role:

• Strong operations management experience and knowledge to effectively operate the depot.
• 5 years+ people management experience
• Depot management experience
• Experience of staff planning and development
• Role model the NRS values and leading by example.
• Create a culture of highly engaged colleagues who are passionate about the business and achieving success.
• The ability to manage and develop KPI performance measures and targets.
• Proven planning and organisational ability
• High level of IT literacy including Excel, PowerPoint and Word
• Ability to collaborate with senior stakeholders to influence decisions that improve the depot and business.
• Support the team to translate business strategy into operational delivery.
• Providing challenge and support to define the operational improvement strategy and leading my team to land change with clear, tangible deliverables.
• Creating a culture of continuous improvement where our colleagues feel empowered to innovate, implement change and challenge.
• Set clear individual performance objectives with the team.
• Create an inclusive culture for all colleagues where everyone is welcome.
• Ensure training is adhered to and delivered to improve knowledge and development to provide a quality service and deliver expectations.

Operational skills relevant for this job:

• People Management
• Operational management
• Communication and influencing skills.
• Logical thinking and decision making
• Coaching and development
• Collaboration/Empathy/Responsiveness/Resilience and Innovation
• Analysis and problem solving

Experience relevant for this job:

• Experience in leading and managing managers, with overall accountability for a large team
• A track record in leading teams to deliver great performance against key metrics.
• Senior stakeholder management
• A track record in delivering change and improvements to operational performance.

In return we offer you the following

• A chance to work as part of a great team doing a rewarding job
• Competitive salary and benefits
• Career progression opportunities & training
• Pension scheme
• Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
• Participation in our employee recognition scheme and recommend a friend scheme
• Entitlement to Employee Assistance Programme and Bike to Work scheme
• Access to exclusive employee discounts and savings in gym & wellness discounts

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Greenford: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you immediately available? or what is your notice period?
• Do you have ops warehouse management experience?

Experience:

• ops management: 3 years (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: One location

Reference ID: Recycling - ops man