Job description
Contract: Fixed-Term (12 Months), Full-Time (37.5 hours per week)
Salary: £43,331 - £45,397 per annum
Closing Date: Tuesday 26th September 2023
Centrepoint is the UK's leading youth homelessness charity. We provide homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. We are looking for an Operations Manager to lead the South London services.
As Operations Manager, you will play a leading role in driving Centrepoint’s vision through running effective, needs-led services, building strong local relationships with commissioners and ultimately achieving positive outcomes for young people. The services across Hammersmith & Fulham include a range of supported accommodation for Looked After Children, Care Leavers and young parents and a variety of other service types including family mediation, floating support and England’s first Housing First service for Care Leavers.
In this role, you will:
- Lead a number of dispersed services, providing strong and effective leadership and development for all staff
- Build effective and productive working relationships with commissioners and other stakeholders across the region
- Lead on the quality and performance monitoring of services, driving forward service improvements and seeking out new business opportunities
- Ensure services across the region exceed Ofsted’s national minimum standards and the legislative framework pertaining to 16/17-year-old YP
- Maintain the highest possible standards of safeguarding practice; ensuring that services work in partnership with a range of internal, statutory and non-statutory services
This is an amazing opportunity for an individual with relevant experience and skills to optimise their leadership capacity to make a positive impact towards ending youth homelessness. It takes great people to give young people the futures they deserve, so your personal and professional development is a priority.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
If you have the right skills and the drive to succeed in this role, then please submit a comprehensive CV with a supporting statement telling us how you meet the key requirements in the role specification under knowledge, experience and skills.