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Operations Manager – Facilities Management

Location – Homebased (With Nationwide Travel)

Hours – Monday – Friday, 08:00 – 17:00

• 25 days plus BH
• Generous Monthly Car Allowance
• Life assurance
• Single cover medical
• Employee discounts via Perkbox
• Dental Insurance
• Cycle to work
• Access to a virtual GP and a health & wellbeing app
• Savings, loans and salary advances
• Training & Development

Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a similar role with a customer focused mind-set? If so then we have got the role for you.

Our Operations Manager will lead, manage and deliver the critical operational requirements across the assigned contract/s. This role will support the Account Director with organic business development and management of FM services to our clients’ property along with identifying future business opportunities, developing and delivering our service models in line with our strategic objectives.

The role will involve working with and leading a team of Regional Facilities Managers to deliver the day to day management of FM services to our clients’ property portfolio of multi-site, multi-service disciplines along with identifying future business opportunities, developing and delivering our service models in line with our strategic objectives.

This critical, client-facing role encompasses the delivery of key business objectives such as, Management Reporting, Project & Change Management, Supplier Management, Human Resources, Financial Control KPI Management and Health & Safety.

Our Ideal candidate will need to have:

• Strong written and verbal communication skills
• Sound FM experience, ideally gained in a client lead environment

• Experience of working with direct and outsourced service delivery teams.
• Experience of managing and leading a team of FM managers or equivalent.
• Experience in managing, influencing and operating within a multi-client/contract environment.
• Ability to effectively manage a multi-million pound P&L and deliver against business targets.
• Ability to manage disparate teams of geographical spread and varied functionality.
• Ability to develop and implement service delivery in line with strategic business objectives.
• Successful in presentation skills to client senior management teams and operation contract staff.
• Ability to manage change quickly and efficiently whilst maintaining effective service provision.

• Ability to be flexible with client and team relationships.
• Full UK driving license.

You will already have extensive experience in property and facilities management gained within a commercial environment, coupled with a technical/hard/soft services background. It would be great if you have IWFM accreditation or hold similar FM qualifications, and hold IOSH or NEBOSH qualifications.

You will work Monday to Friday between 08:30 and 17:00, however you will need to be flexible to meet the requirements of the role which will include travel and very occasional overnight stays. You will have access to Apleona employee benefits that will be available to you as soon as you start, including a competitive car allowance.

Apleona is an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.

If this sounds like a job for you then click on the apply button and we’ll start the process and if you’re a good match we’ll be in touch to discuss the next steps.

No agencies please.