Job description
Operations Manager - Facilities Management - Warrington and North West - £64,860 including Car Allowance
This is a fantastic opportunity to join one of the largest Facilities Management companies in the UK at one of their prestigious clients' sites based in Warrington and the North West area.
Salary: £64,860k inclusive of car allowance plus excellent benefits package.
Location: Warrington and North West
Role Responsibilities:
- Day to day management of multi-disciplinary facilities management teams which includes Technical, Front of House, and cleaning services.
- Develop systems and processes to monitor and continually improve service standards, identify gaps and implement/ drive quality initiatives.
- To manage and provide leadership to direct reports ensuring their understanding of objectives and strategic plans.
- Promote a positive and progressive culture, ensuring Health, Safety and Environment risks are effectively managed.
- Analyse the performance of the delivery teams using the data to drive decision making and provide recommendations for operational efficiencies and service improvements.
- Implement a training and development programme for the team, maintain annual appraisal process ensure account succession planning is in place.
- Work alongside the Project team to maintain a visible pipeline of work and support its execution and delivery.
- To identify and drive initiatives which improve the performance of site teams in relation to MI & KPI information.
- Ensure the ongoing assessment of the Value for Money of Operational outputs and recommend potential changes and improvements.
The successful candidate:
- Proven track record of operations management within built environment, facilities, construction, or project management.
- Good IT skills and experience of CAFM, helpdesk, scheduling and auditing tools would be desirable.
- Analytical approach to problem solving with experience of summarising large amounts of data/information.
- Sound understanding of current legislation, environmental and quality related assessment.
- Excellent interpersonal and able to demonstrate strong customer relationships skills.
- Exceptional presentation and communication skills
- Technical expertise would be a distinct advantage
- Full driving licence essential
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.