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operations manager London, England

Wavemaker

Full Time London, England 10.56 - 12.04 GBP Today

Job description

Head of Operations and Delivery, Wavemaker UK

About the role:

At Wavemaker, we believe that the best projects are down to the people that lead them and the environment that they create. Our project management team is full of delivery specialists who take the time and effort to build both strong relationships with stakeholders and vibrant cultures that enable project teams to deliver great work.

Reporting to the Chief Operating Officer at Wavemaker UK, the Head of Operations and Delivery plays a critical role in the delivery of projects across the organization.

We are looking for someone who understands what it takes to lead, motivate and inspire a team of people to do great things.

You will have history of delivering results in organizational change and projects across people, data, business transformation and / or clients.

You will need to be super-organized and able to expertly manage stakeholders to get things done!.

In this role, you will:

Vision Alignment:

Work closely with senior management to understand the agency's vision and how it aligns with a portfolio of operational, strategic and transformational projects.
Translate these into actionable project goals to ensure that all projects within the PMO align with the broader strategic direction of the organization.

Strategic Portfolio / Programme / Project (PPP) Delivery:

Be accountable for the successful delivery of the strategic PPPs and initiatives, proactively engaging multiple teams and stakeholders to support the vision of Wavemaker - to create unrivalled work that moves people and has a positive impact in the world.
Align with the GroupM Transformation team to ensure that the strategic projects gain the right support and ladder up to the overall operational excellence & delivery framework.
Have a strong aptitude for understanding and leveraging cutting-edge technologies to drive strategic initiatives and deliver impactful outcomes.

Team Leadership:

You will lead the Project Management / delivery department to deliver complex multi-platform media, content, data & tech projects, ensuring that they are resourced accordingly and stay on track, on budget to the required quality, measured through project KPIs and stakeholder feedback.
Manage and mentor a team of project managers, providing guidance, support, and professional development opportunities. Foster a collaborative and high-performing team environment, promoting effective communication and knowledge sharing among team members.
Provide visible and effective leadership, ensuring that continuous improvement of project management processes and standards within the department, driving innovation and introducing the latest ideas and learnings from professional bodies and academic research.

Resource Allocation:

Oversee the allocation of resources, including personnel, budget, and equipment, to ensure efficient and effective project execution. Collaborate with other departments to identify and secure necessary resources to support project implementation.

Performance Monitoring and Reporting:

Establish and maintain project management frameworks, methodologies, and best practices. Implement performance monitoring systems to track project progress, identify potential risks or issues, and develop mitigation strategies. Regularly report project status and key metrics to senior management, providing insights and recommendations for improvement.

Core skills:

Technical Skills

You will have developed a broad range of technical Project Management skills and knowledge of core project management methods for many scenarios.

Able to apply the right technique at the right time to deliver winning results.

Project Leadership

Able to empower, inspire and instill trust in their project teams and stakeholders.

You can lead, collaborate, and communicate by providing vision, direction, feedback and support, so that people can do their best work.

Able to effectively, consistently, and efficiently foster teamwork, trust, and information sharing to achieve shared goals.

Multitasking and Prioritization

Adapts to rapidly changing events and environments whilst accurately judging priorities and keeping track of details.
Balances several projects and tasks simultaneously with minimal error and without losing track of important details or deliverables. "

Persuasion and Influence

Uses a variety of skills to create discussion, reach an agreement and create outcomes, affecting the action, behaviors, and opinions of others.

About Wavemaker UK:

Wavemaker is a global media agency. We believe there is a better way to grow. By leveraging our deep understanding of audiences, Provocative Planning process and the world’s largest database of purchase journeys, we deliver exceptional growth for clients including Audible, Nationwide, Danone, Asahi and Morrisons.

Unlike traditional linear media planning, our modular approach combines machine learning and human intelligence to unlock, maximise and transform growth for the world’s leading brands and businesses.

A part of GroupM, WPP’s global media investment management company, our 7,650 people across 88 markets are defined by their attitude of positive provocation, which means:

deep knowledge of our clients’ business
the confidence to challenge what’s gone before

the support to go further than we thought possible.

Discover more at wavemakerglobal.com/uk or follow us @WavemakerUK.

We are an equal opportunities employer

All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age.

www.wavemakerglobal.com

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