Operations Manager London, England
Job description
As an Operations Manager at Verkeer, you will play a crucial role in ensuring the efficient day-to-day operations of our agency. You will collaborate closely with various departments to streamline processes, manage resources, and drive productivity. This role offers an excellent opportunity for a dedicated and organised individual to contribute to our agency's growth while advancing their career in a dynamic industry.
Responsibilities
- Process Optimisation: Identify areas for improvement and implement streamlined processes to enhance operational efficiency and productivity.
- Resource Management: Oversee the allocation of resources, including staff, equipment, and budgets, to maximise project success and profitability.
- Team Collaboration: Foster strong cross-functional collaboration among teams, ensuring effective communication and teamwork to achieve project goals.
- Project Coordination: Manage project timelines and deliverables to ensure projects are completed on time and within budget.
- Tool Management: Build and maintain relationships with external tool providers and partners to optimise resources and support project requirements.
- Quality Assurance: Implement quality control measures to ensure all deliverables meet or exceed client expectations and industry standards.
- Financial Management: Assist in budget planning and monitoring, cost analysis, and financial reporting to support agency profitability.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure project success and client satisfaction.
- Reporting and Analysis: Generate reports and provide insights into operational performance, making data-driven recommendations for improvements.
- Team Development: Mentor and coach team members to foster their professional growth and support line managers in following processes to support junior team members.
Key Skills
Our ideal candidate will have experience in some, or all, of the below areas and be eager to learn as part of a fast growing team.
- Proven experience in operations management or a similar role, preferably in a digital marketing or agency environment.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external partners.
- Proficiency in project management tools and software.
- Financial acumen and the ability to manage budgets effectively.
- Leadership and team management skills to motivate and develop team members.
- Adaptability and the ability to thrive in a fast-paced, ever-changing industry.
Benefits
Learning and Development
A personalised training plan developed for you with both internal and external training support to help you level up in your career.
Health and Wellbeing
Full medical and dental insurance, as well as access to a leading mental health app so you can prioritise your wellbeing.
_Hybrid Working
_We offer hybrid working with the team spending 2-3 days a week in our Notting Hill office (complete with roof terrace) and the rest of the time working from wherever they choose.
Christmas Shutdown
Not only will you have 20 days annual leave available, but we also offer a total Christmas shutdown to allow you to truly switch off.
Job Type: Full-time
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- Operations management: 1 year (required)
Work Location: Hybrid remote in London
