Operations Manager Paisley, Scotland
Job description
The Post – Operations Manager
The post holder will support the Senior Facilities Manager in delivering excellence in the aspect of our student experience across the estates and campuses, whilst ensuring that all remedial works comply with requirements, deliver value for money and ensuring that the service operates effectively. The post holder will be responsible for assembling, leading, managing and co-ordinating varying sizes of Internal and External teams, serving Campus Services to provide effective interaction with the University community, while initiating and exploring means within the team improving efficiencies and effectiveness.
The remit will also include financial responsibility, ensuring all services are delivered in an effective and efficient manner, with responsibility for managing the helpdesk system (CAFM), including the utilisation of management data and reports to ensure operational decisions are fully informed.
The successful candidate should have the following:
- Degree or relevant qualification in facilities management or equivalent demonstrable experience
- Full current driving Licence
- Significant experience of an HE environment or equivalent experience within a complex environment.
- Budgetary and financial management experience
- Excellent organisational skills
- Experience of line management of staff.
- Experience of facilities management functions including CAFM systems.
- Experience of managing multiple projects simultaneously.
- Experience of managing change in a complex environment.
- Effective developer of relationship management with both internal and external stakeholders
You will bring effective leadership skills with an inclusive approach in managing a diverse team. You must be adept at communicating and influencing with a proven capacity to engage, motivate and empower staff as well as a proven aptitude in enabling high performance. With drive, enthusiasm, and tenacity you will be accustomed to operating within busy environment and have a broad understanding of emerging trends and innovative approaches to deliver enhanced customer services to key customer groups.
ABOUT US
University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.
With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.
Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. Find out more about our Professional Services teams.
We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:
- 24 days of annual leave, plus a further 12 days for public/university holidays
- 19.3% employer’s pension contribution, including death in service benefits on joining the pension scheme
- A flexible approach to working pattern and work-life balance
- Employee discount scheme across 3,500 retailers
- Fitness facilities across our campuses
- Free gym membership
- Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
- Professional, career and research development opportunities.
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