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Job description

We are looking for a passionate and ambitious Operations Manager with experience in a similar cloud solutions or technical environment to work within our fast-paced, growing team. The Operations Manager will need experience in managing a wide variety of projects, while also being able to work with other senior managers to assist in project planning and budget management. This role will be imperative to delivering the next phase of growth. We are looking for someone who is happy to be in the office, with the team for most of their time as our company grows and develops.

Core Responsibilities:

• Manage and lead the delivery of all customer and internal projects.
• Develop other leaders, track team development including training plans, reviews and annual appraisals.
• To monitor, improve and report upon all aspects of the customer experience.
• To identify any areas for operational improvement – through processes, automation or otherwise.
• Work with the company directors to determine values and mission. Plan for short and long-term company objectives.
• Own and maintain our ISO27001 certification.
• Prepare and report on budgets.
• Oversee the finance function – with hands on work as required.

Skills and Experience required:

• Fluent from a high level on IT infrastructure / cloud services.
• Excellent verbal and written communication.
• Strong leadership skills – being able to take people on the journey.
• Analytical with strong attention to detail.
• Ability to plan and execute own workload in a fast-paced environment.
• Comfortable doing and not just delegating.
• Good understanding of the IT industry.

The reasons to work for us:

Our Warrington based office has everything you would expect from a growing tech company, free snacks, stylish break out spaces and people you will enjoy spending time with… and that’s not even including the office dog, who can beat us all at football!

Benefits:

· Fun office environment with breakout spaces and games consoles

· 24 days holiday per year (plus Bank Holidays)

· Free fruit, snacks, and drinks

· Regular team lunches

· Perkbox – employee discounts, recognition cards and competitions

· Cycle to work scheme

· Techscheme

· Private Healthcare

· Dental cover

· Free eye tests and money towards glasses/contact lenses

Job Type: Full-time

Salary: £45,000.00-£50,000.00 per year

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• On-site parking
• Private dental insurance
• Private medical insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Warrington: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have experience of working with projects in a Managed Service Provider?

Education:

• GCSE or equivalent (preferred)

Experience:

• Project management: 1 year (required)

Licence/Certification:

• PRINCE2 Certification (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person