Operations Manager Plymouth
Job description
Avaliable Job Today Vacancy Title: Operations Manager
Vacancy Location: Plymouth, Onsite
Engagement Type: Permanent, Full Time
Your Company
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.
Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme
Your New Role
Our Operations team is dedicated to delivering service excellence across a range of lifting, height safety and tooling services, through the relentless pursuit of improvement to process, systems, data, standardisation of work and continuous improvement practices.
As our Operations Manager, you will report into the General Manager and you will lead the implementation of a safe service performance for our Plymouth site. It is focused on optimising skills development to meet current and predicted customer need and identify potential opportunities for business growth.
What You Can Expect from the Role
Key Responsibilities and accountabilities:
· Lead delivery of safety services across an agreed geographic area, ensuring each member of the team is focused on meeting quality and safety standards whilst meeting overall customer demand
· Ensure every service delivered has an identified person, responsible for supporting safety standards and on-job competence assessment alongside hands-on service delivery
· Manage site operations to standard process, ensuring the flow of equipment and supplies supports overall service delivery; ensure effective processes in place to deliver completed work to customer
· Produce manpower budget for allocated site based on current and predicted customer demand; manage to budget, utilising a range of staffing arrangements, controlled use of overtime
· Implement and drive standard process, actively seeking opportunities to drive controlled continuous improvement. Work with wider Operations teams to ensure best practice and process improvements are coordinated and communicated across the service footprint
· Communicate the actions needed to implement the plan for optimising operations, explaining its relationship to the broader Survitec mission, vision and values; motivate people to commit to these actions and to doing extraordinary things to achieve functional and programme business goals
· Carry out timely audit activity, review progress and provide actionable feedback to site operations teams to support process improvement
· Work with Sales and Commercial colleagues to provide expert operational input towards bids and tenders; provide operational performance feedback to sales and commercial teams to support customer review process
· Ensure effective employee engagement, performance review and positive application of people policies and activities
· Carry out periodic review of customer demand patterns against overall geographic footprint, making recommendations for change as needed to manpower levels, skills mix and training
· Maintain external accreditations and in-depth understanding of current and emerging best practices through continuing professional development
· Participate in the development of overall service operations strategy, providing appropriate challenge to test the viability of strategy and contributing creative ideas and insights to support the strategy formation process
You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career.
The Experience, Qualifications and Skills You Will Have
Essential Criteria
· 3+ years of experience in similar role within Operations
· 3+ years of managerial experience of planning and managing resources to deliver business objectives
· Understanding of current lifting standards and best practices
· Comfortable communicating within a large global organisation
Why You Should Work for Us
· 33 days holidays including public holidays
· Hybrid Working Policy
· Cycle to Work Scheme
· Life Assurance up to 4x salary
· Pension Scheme
· Training & Professional Development Opportunities
· Employee Assistance Programme
· Workplace Reward & Recognition scheme
How to Apply
Please click apply now
Please click Apply Now above
If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In.
Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.
Job Types: Full-time, Permanent
Salary: Up to £40,000.00 per year
Benefits:
- Company pension
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
