operations manager London, England
Job description
Starcom is the Human Experience Company; we believe that our clients’ competitive advantage lies in understanding people better, and acting on that understanding faster than the competition.
The future lies in bringing together media, creativity and data to create powerful experiences that will drive faster growth. We are the flagship Publicis Media agency to do this through our Power of One client teams that span clients such as Stellantis, P&G, Samsung, P&O and Visa.
We complement our account teams with Squads – small teams that work for a short period to solve a specific brief - and hold cross discipline Sprints to crack client briefs at speed. These processes are designed to fuel high performance and fast results through collaboration. We place a huge focus on our team and have driven flagship DEI and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for the past 3 years!
Ready to work with one of the biggest clients in the world? We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our consumers) first, and we’re looking for new talent to work on one of Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries. It’s purposeful work that can be demanding, but our ideal candidate relishes a challenge. So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.
We are undergoing a major transformation of our global media relationship to ensure our partnership is future ready. We are redesigning the foundations, strengthening the expertise and improving quality of our Digital product.
We are looking for a Global Operations Manager who will be key to delivering on the mission of the global Operations Team.
What will I be doing?
You will be responsible for managing marketing content and material and ensure it is accessible through key platforms accessible to Constellation team members. In addition, you will enable the team with critical and on-going tasks as well as staying abreast of activities and work from teams across the markets and regions.
As our Global Operations Manager, you will be responsible for key deliverables, such as content management, network and team enablement and reporting
What are we looking for?
You will be an experienced digital operations specialist who is highly organised, able to work independently on projects where needed but who also enjoys working within a team that has a strong, collaborative working ethos. We are looking for you to have:
- Excellent time management and organisation with the ability to plan, think ahead, be proactive demonstrating keen eye for detail
- A track record of managing multiple projects, briefs, and stakeholders
- Strong problem-solving skills and the ability to proactively manage your partners without input
- The ability to listen and communicate clearly and concisely across all forms
- Brilliant interpersonal skills, with the ability to build relationships with the team, other departments and third-party agencies
- A collaborative mindset and is helpful, curious, resourceful, conscientious, flexible and methodical
- Outstanding attention to detail
- Resilience and the ability to remain calm under pressure
- Proficient IT skills including MS Teams (Kanban), MS Outlook, Excel and PowerPoint, online databases and website applications
- Experience of working around a creatively focused organisation is a strong plus point, as is experience juggling fluid schedules over multiple time zones
Additional Information
Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
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