Operations Manager London, England
Job description
Company Description
From one tiny Santa Monica office in 2014, we now have offices in 15 major cities worldwide, delivering 100%+ YoY revenue growth in recent years. In this short time span, we have developed some of the most progressive teams and technologies and continue innovating how B2B music is researched, discovered, created, and transacted.
With these capabilities, we’ve helped our clients grow their businesses and foster positive brand affinity with their respective audiences – all through the power of music. Our clients include Google, Adidas, Netflix, VRBO, Fenty, and many more.
We’re thrilled to celebrate their success and are proud our efforts have been recognized across the creative industry. Our teams regularly receive top awards such as Cannes Gold Lion, D&AD, Clios, Music and Sound Awards, London International Awards, Transform, and more. And yet, our work is far from done. We will continually challenge ourselves, question, and strive for excellence…. All done with a shared love of music and technology and changing the industry for good.
Job Description
Our Global team is looking for an Operations Manager to come and join the band in either London or Amsterdam. In your role, you’ll be responsible for overseeing and coordinating the various aspects of the day-to-day operations. This role entails optimising processes, managing resources, and ensuring efficient workflows across departments to meet business objectives.
You will play a crucial role in problem-solving, decision-making and implementing strategies to enhance productivity and quality. Additionally, you will be accountable for monitoring key performance indicators, identifying areas for improvement, and fostering a collaborative work environment to achieve operational excellence.
Your ultimate mission? You’re a supernova of energy and passion. You have enthusiasm for music and enjoy collaboration with like-minded and self-motivated people. They enjoy working with you because you bring fresh ideas and always have a proactive solution to any challenge.
Main Job Duties
Your role would include, but not be limited to the following:
- You have the ability to actively review operations (including but not limited to: IT Systems, platforms, applications, templates, and processes used in the creation of music for advertising and in sonic branding) running smoothly
- You oversee where and when external support might be needed and propose temporary partners and or/hiring
- You have clear and concise communication to convey expectations, collaborate with teams and interact with stakeholders
- You have the capacity to understand the big picture and align operational efforts with long-term strategies
- You have the financial acumen to understand budget cost control and the financial implications of operational decisions
- You have the ability to plan, execute, and monitor projects to successful completion
- You have the flexibility to handle changing circumstances and industry trends
- You are proficient in negotiating contracts and partnerships
Desired Skills & Experience
- You have experience with CRMs such as Hubspot
- You have a considerable understanding of how to build admin frameworks and draw insights from them
- You will work with Sales, Finance, Marketing and product teams to relay information and distill
- You have a solid background and knowledge of administration
- You have a great eye and attention to details
- You have an understanding of music production and it’s different workstreams and processes
- You are strategic and can look at the bigger picture as well as the small ones
- You have good technical knowledge
Personal Attributes
- You love music and are passionate about Songtradr’s mission to increase the value of music for all
- Effective at time management
- Loves working in a fast-paced environment and enjoys multitasking
How You’ll Fit Songtradr’s Culture
CONSCIOUSLY COLLABORATIVE:
You understand ‘team’ and collaborate with kindness and respect
HUMBLY CONFIDENT:
You’re confident but are never arrogant
DILIGENTLY DRIVEN:
You’re self-motivated, hard-working, and get results
INNOVATIVE SOLUTIONS:
You’re positive, open, and passionate about finding innovative solutions
GOOD BUSINESS FOR ALL:
You do what’s good for the business
Perks of the Job
- Flexible remote/hybrid work dependent on role
- Paid vacation time
About Songtradr
You are welcome at Songtradr for who you are, no matter where you’re from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background!
Since our launch in 2016, we have always been driven by our love for music and our intention to bring positive change to the industry. Today, that intention remains. We aim to continue the journey of unlocking the potential of human creativity through conscious innovation.
