operations manager Toronto
Reebelo
Full Time
Toronto
66000 - 48074 CAD ANNUAL Today
Job description
Create The Circular Economy With Us
At Reebelo.com, we empower customers to buy their favorite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 2 years we expanded to 7 countries, secured $50M from top investors, and scaled to 8-digit gross sales. Change the world, and supercharge your career with Reebelo!
Find out more: https://reebelo.com/about-us
Reebelo is looking for a hands-on Operations Manager with a solid track record in setting up & executing operational processes in high-growth marketplace/B2B & B2C companies. You have the chance to be one of our core team-members in Canada and you will work together directly with our Managing Director, Canada.
Your typical day may include:
- Support end-to-end services and operations (including order fulfillment, returns and customer service) for our marketplaces across Canada
- Improve existing processes to make our backend scalable for the next growth phase
- Automate manual tasks so that our operations team can spend on value-adding efforts vs repetitive tasks
- Work together with our (remote) Customer Service team to ensure a high level of customer satisfaction
- Collaborate with our BD team & our vendors to improve the quality among all sellers
- Monitor & improve operational performance across our marketplace such as fulfillment on time, quality issue rates among sellers, Net Promoter Score & customer reviews
We’d love to have a chat with you if you have:
- Highly motivated and ambitious candidate with start-up attitude
- 2+ years relevant working experience in an Ecommerce or Marketplace startup/company.
- Analytical & hands-on
- Business degree in Operations or equivalent education
- Based in Toronto area or willing to relocate
- Business fluent in English. Bilingual preferred
- A solid team-player who will grow and develop a team to excel beyond their comfort zones
What we offer:
- Competitive remuneration package
- Comprehensive Health, Dental, and Vision Insurance
- Hybrid work environment.
- Work from any of our offices for a couple of months/year (San Mateo, Miami, Melbourne, Auckland, Singapore, Kuala Lumpur, Hong Kong - and more to come)
- Ability to impact and influence business growth
- Team events & a great culture!
- Birthday leave: Enjoy some you time!
We understand that experience comes in many forms so if your experience is close to what we’re looking for, please don’t hesitate to apply — we’d love to hear from you!!
About Reebelo
CEO: Philip Franta
Revenue: $100 to $500 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: https://reebelo.com/
Year Founded: 2019
Reebelo
https://reebelo.com/
San Francisco, United States
Philip Franta
$100 to $500 million (USD)
51 to 200 Employees
Company - Private
Consumer Electronics & Appliances Stores
2019
