operations manager

operations manager Norwich, England

Norfolk and Suffolk NHS Foundation Trust
Full Time Norwich, England 68525 - 58972 GBP ANNUAL Today
Job description

A dedicatedSenior Programme Manageris required to support the Senior Operational Team to deliver sustainable change and improvement within services. The Programme Manager will work closely with the Operation Team and Care Group Leadership team to delivery the full internal improvement and changes required to ensure services are fit for the future.

This will be a full-time post for a 18 month fixed term hybrid post.

If you are interested in applying for this post we would love to hear from you.

  • Take a lead role in the design and delivery of improvement programmes specially the redesign of community mental health and crisis resolution and home treatment services within Norfolk and Suffolk
  • Complete highlight reports as and when required
  • Have a good understanding of the Urgent and Emergency care and Community transformation deliverables for both SNEE & N&W ICB and ensure this is captured within NSFT operational improvement objectives
  • Have a practical hands-on approach to implementation of project standards/ best practices ensuring clinicians are engaged and supported to be present to support delivery
  • Ensure that outputs and benefits defined within the overall Programme and Project scope are delivered on time, within budget and to the required standard of quality.
  • Help in the development of Project / Programme business cases, clearly demonstrating costs and benefits realisation of the proposed schedule of work.
  • Develop, mobilise and review programme delivery plans.
  • Hold administrative duties such as the creation of programme workbooks, programme risk management, milestone and KPI development and routine project reporting.
  • Act as a source of independent expertise and advice.
  • Identify where projects are off plan, with project leads/sponsors agree actions necessary for recovery.
We are flexible about work location for this role and although you would need to be able to attend meetings in Norfolk or Suffolk as required, we can support home working.

Benefits included with this role are: -
  • NHS pension
  • a comprehensive in house & external training programmes
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

The role will require you to work as part of a senior operational team, working closely with clinicians to describe and implement improvements needed.

The post holder is required to:
  • Take a lead role in the design and delivery of transformation and improvement programmes within operations e.g. Crisis Resolution and Home Treatment redesign, community mental health needs led pathway offer, support interdependencies and synergies between urgent and emergency care programme and community transformation.
  • Ensure that outputs and benefits defined within the overall Programme and Project scope are delivered on time, within budget and to the required standard of quality.
  • Help in the development of Project / Programme business cases.
  • Provide highlight reports to various project groups as needed.
  • Develop, mobilise and review project delivery plans.
  • Ensure clinical, quality and operational colleagues are working closely together to define and deliver the change.
The successful candidate will be able to engage, communicate, negotiate and persuade various stakeholder groups and personalities in support of projects.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

operations manager
Norfolk and Suffolk NHS Foundation Trust

www.nsft.nhs.uk
Norwich, United Kingdom
Michael Scott
$100 to $500 million (USD)
1001 to 5000 Employees
Government
Healthcare Services & Hospitals
2012
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