Operations Manager United Kingdom
Job description
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.
About Directorate
The Highways Service maintains one of the most valuable assets the Council owns, acting as a platform for social and economic prosperity. Enabling the undertaking of safe, reliable, and sustainable journeys while acting as the biggest Utility duct in the Borough as well as supporting emergency and response services. The Highways Service encompasses three integrated teams, Asset Management; Traffic Management & Compliance; and Performance, Programme and Innovation. Together they provide high quality and cost-effective highways and transportation management solutions, which are of real benefit to residents, business, and visitors to the borough, both now and into the future
About the role
The Operations Manager (Traffic and Compliance) is responsible for the traffic management, inspection, and compliance services. The scope includes acting as the Traffic Manager and Lead Enforcement Specialist for the service, leading on highways inspections and licencing, managing, and reducing congestion, liaison for private developments, managing temporary and permanent traffic management arrangements, liaison with Highways England, TfL, Statutory, Public Transport Providers, Undertakers, and other Interested Parties. Resolution of issues affecting access and managing and maintaining the provision of traffic regulation orders. Responsible for the compliance and enforcement protocols including effective management of damage to highways, highways licencing and insurance claims. Responsible for the growth of the service including identification and securing of sustainable third-party income through an integrated red and green claims management approach.
About you
- Overall responsibility for the service provided by the Traffic and Compliance team and their performance and relationships.
- To ensure the most efficient and effective deployment and management of resources within the allocated responsibilities.
- To establish and maintain effective and regular contact with appropriate stakeholders and ensure their views are reflected in the delivery of the service.
- Develop and maintain effective communication and consultation procedures to ensure the views of the commissioning client and the community are fully incorporated in all services.
- Ensure compliance with all Health & Safety legislation and associated codes of practice, and the Authorities policies.
- 30 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
How to apply
Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Andrew Gudge [email protected]
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.
Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
