operations manager Toronto
Job description
Who We Are
Lay-Up Youth Basketball is a charitable organization changing the future of access to basketball in Toronto through cost-free basketball, culture of basketball programs, youth coach development and partnership development. Lay-Up delivers evidence-based programs designed to give youth what they need on and off the court in Neighbourhood Improvement Areas across Toronto.
We combine a high-quality basketball experience with best-practices in youth development to foster meaningful relationships and equip children and youth for success. Lay-Up is dedicated to breaking down the barriers to access to sport for youth, women and girls, and coaches.
Please refer to the Lay-Up website (www.layup.ca), IG page (instagram.com/layup), and LinkedIn page (www.linkedin.com/lay-up) for additional details and updates.
Operations Manager
The Operations Manager will work as a part of the leadership team in support of building and maintaining organizational processes, will lead on many day-to-day operational elements, play a role in program administration and support of key communications functions.
RESPONSIBILITIES
Human Resources:
- Support with the hiring and recruitment process (creating and updating job descriptions, and involvement in posting, recruiting, screening, interviews, training, etc.);
- Lead in the development of Lay-Up manuals, policies and procedures, guidelines etc.;
- Continually refine the onboarding process and lead the onboarding of new team members;
- Manage the filing of monthly expenses and reimbursements;
- Support in hours tracking and running the payroll system;
- Ensure the collection, updating and maintenance of all employee records.
Communications:
- Collaborate with the team and support the development of communication and marketing collateral such as monthly newsletters, press releases, program summaries and reports, decks, and website updates;
- Assemble and distribute monthly Culture of Basketball round-ups;
- Communicate with graphic design and other team members in support of content development and creation behind all Lay-Up Campaigns;
- Manage, coordinate, and brief any creative agencies, freelancers on required work, social channel rollouts & design needs;
- Update Lay-Up’s social media content calendar;
- Support Board Meeting communications.
Database, Measurement & IT:
- Monitor general emails and communication platforms (registration, employment, partnerships, general inquiries, etc.);
- Update and monitor the general database, registration, waivers and permit applications across different platforms;
- Support with data collection, measurement and analysis;
- Monitor and communicate needed updates to web support for the Lay-Up website.
Skills and Requirements
- 2-5 years experience working in similar position;
- Experience in program design and evaluation techniques, reporting, policy and regulatory frameworks, and research tools;
- Highly proficient in G Suite and the ability to pick up new software and tools.
- Knowledge of different platforms such as Instagram, LinkedIn, Mailchimp, Wix, Hootsuite etc.;
- Self-directed and able to work both independently, and in a fast-paced collaborative team environment;
- Ability and passion to advocate credibly for Lay-Up participants to prospects, partner organizations and volunteers;
- Passionate about the sport and culture around basketball;
- Alignment with Lay-Up’s core values, including a commitment to diversity and a positive culture.
Time Commitment
The Operations Manager is a commitment of 40 hours per week, which can fluctuate based on fundraising cycle. As a member of the management team, the manager is exempt from overtime.
Compensation
This position has an annual salary of $65,000 - $75,000 (rate is commensurate with experience) with additional health benefits and three weeks of annual vacation time.
Professional Development
Lay-Up will provide $1,000 per year directed towards personal and professional development related to the role. Additional training and development opportunities are provided through Lay-Up’s broad community of partners.
HOW TO APPLY:
Please submit a cover letter and resume to[email protected](including Operations Manager in subject line).
Lay-Up Youth Basketball is committed to fostering a diverse and inclusive work environment. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our organization. Please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Job Type: Full-time
Salary: $65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Paid time off
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Toronto, ON
