operations manager London, England
Job description
Job Description
At Heriots’ we have ambitious plans and as our Senior Operations Manager, you can expect to be a crucial part of our team for growth. As the business expands, you will build your team around you. You will report directly to the owner and be singularly responsible for developing the site from its early days into a well-managed, efficient operation whilst making sure that all current legislation is complied with. The production team is currently 25 people but will quickly expand under your management to match demand.
The early months of your employment will involve building processes and systems to ensure that there are metrics in place to control our efficiency, product quality, team satisfaction, health and safety and food safety. If required, external help will be available, however, the systems will be yours to build /adopt, implement and manage.
You will help the owner develop their manufacturing strategy by forecasting growth and planning for the people, systems and equipment that will be needed to fulfil those forecasts.
This is a role for a hands-on person. You must enjoy the challenge of building teams to make great food as much as developing business strategy with the owner. If you are as happy with your sleeves rolled up in the production bakery as you are in the office, then you are the right person for the job.
Your success will be gauged against multiple factors which will be discussed during the interview. They will be based on product quality, manufacturing efficiency, team satisfaction, site legal compliance. To a large extent, the company KPIs will be your KPIs. Budgets will be negotiated and agreed within 3 months from your start date.
Candidate requirements:
We are looking for a dynamic individual with high future potential and an ambition to learn and succeed.
The successful candidate will have:
· Experience of small and medium scale food manufacturing processes and end-to-end supply chain management, from ingredient sourcing to production and then delivery.
· Experience of having worked within a food manufacturing site that has a recognised food safety programme.
· Excellent communication skills and be able to engage and mobilise a team to deliver against well-defined objectives.
· Have a proven track record of putting the customer at the heart of the organisation.
· As a craft patisserie, experience in this area would be an advantage, however consideration will be given to all candidates who can clearly demonstrate a strong leadership background in food manufacturing.
· Have well-developed organisational skills and possess a natural ability to organise workflows for teams, setting out robust and efficient processes that always deliver against a pre-defined output requirement.
*MUST HAVE FOOD MANUFACTURING AND SENIOR MANAGEMENT EXPERIENCE*
Hours:
40 hours per week to suit the production needs of the business.
Holidays:
5.6 weeks paid holiday to include Public Holidays. You will be required to deploy sufficient management cover for your holidays.
Benefits:
- Company pension
- On-site parking
- Product discount
Schedule:
- To suit production requirements
- As the business expands, weekend production will become part of the schedule.
Experience:
- Operating and improving a food safety programme for a minimum of 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hayes
Application deadline: 10/06/2023
Job Types: Full-time, Permanent
Salary: £55,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Sick pay
- Store discount
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 04/07/2023
Reference ID: Heriots OD May 23
Expected start date: 04/07/2023
About Heriots Group
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
