operations manager Manchester, England
Job description
Leadership and support for others One of our core values is to look after people. We understand that looking after our staff supports high quality patient care. We are looking for you to support leadership throughout your teams. To support the management of the practice, ensuring quality standards and targets are met.
To be a member of gtd healthcares operations team working to provide a range of high quality clinical services. Operational line management of clinical and non-clinical staff including all aspects of human resource management. Communication Develop positive and effective working relationships with other gtd healthcare departments to facilitate the accurate and timely communication of information concerning clinical governance, risk management, quality assurance. Promote positive and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high quality patient care.
Recognise the challenges and positives of communication to a remote cohort of staff whilst also ensuring remote workers feel embedded within the gtd team, despite off site location. Delivering a Quality Service Put patients first and commit towards giving great quality care. Participate in the maintenance of quality governance systems and processes across the organisation and its activities. In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
Performance and Systems Management Support the development of effective methods of monitoring and quality assuring the performance of the Operations function. Share systems knowledge and understanding within the business to enhance the quality of services delivered. Leadership Personal and People Development Actively promote the workplace and other remote sites as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage reflective practice within the team demonstrating a positive and supportive approach.
Develop a robust training programme and competency framework for non-clinical staff. Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centered care. Corporate Responsibility We contribute to the well-being of our local communities and look to seek opportunities and opportunities to bring benefits to the communities in which we work. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
Work with others to clearly define values, direction and policies impacting upon care delivery.
