Operations Manager London, England
Job description
Gemba is an award-winning EdTech company, bringing the metaverse to life for senior professionals in Global Fortune 2000 companies.
We create ground-breaking immersive learning experiences in Virtual Reality for senior executives from companies such as Nike, Adidas, Amazon, Nvidia, Volvo...
The Operations Manager reports directly to the CTO and is responsible for managing and bringing together the product operations team, who put together our leading enterprise training programmes in virtual reality.
You’ll be working on things like
- Managing the product operations team's workflow
- Line management of the team including 1:1s and goal setting
- Increasing collaboration across the different departments internally
- Train the team and provide supportive management and mentorship
- Stakeholder management
- Create and own VR events calendar
- Recommend best practice and structure for VR events planning
- Implement structure and processes to improve efficiency of the team
The perfect individual for this unique role will have
- Demonstrable experience in successfully managing teams of people
- Confidence dealing with senior stakeholders and pushing back where necessary
- An exceptional communicator with high emotional intelligence
- The ability to keep a cool head under pressure and problem solve
- Good knowledge of customer or product operations in a SaaS business
- Knowledge of event operations, VR or training is highly desirable
- Experience with project management tools desirable
- Experience within a start-up or scale-up business desirable
In return, we’ll give you
- Generous learning budget of up to £1,000 per employee per year
- 25 days annual leave
- 3 extra days off if the office closes over Christmas
- Birthday day off
- Beautiful office with unlimited snacks (healthy options available)
- Private healthcare
- Unlimited therapy sessions and support through Oliva ️
- Pension
- Competitive annual salary depending on experience
If this sounds like you, then apply today!
Please note that unfortunately we cannot offer sponsorship for this position so all candidates must have the right to work in the UK.
Hours: 8.30am - 5pm, Monday - Friday
Location: Wapping, London, UK
Onsite: Minimum 3 days per week
Salary: £40,000-50,000 per annum, depending on experience
