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Finning Power Rental LP (UK)1PermanentAs Operations Manager you will lead the engineering teams and support functions within the agreed business strategy to deliver excellent quality and customer service, ensuring adherence to SHEQ in a cost effective and safe environment. Develop process improvement practices and efficient workforce utilisation to maximise throughput. Demonstrating leadership, drive the development of talent and a continuous improvement culture to deliver first class performance.

You will receive an outstanding benefits package, inclusive of: 8% Contributory Pension Scheme, Private Medical Insurance, Life Assurance, Share Scheme and Health Cash Plan.

As part of our ongoing commitment to our valued employees, Finning also partner with three independent salary survey organisations to ensure we are competitive in the market place.

• To lead and develop direct reports to deliver against business plan. Create a climate of accountability and empowerment with team members to ensure exceptional and consistent customer experience
• Be an active member of the Finning Power Rental leadership team contributing to the delivery of plans and overall business performance against relevant measures
• Fully understand the customer’s key business drivers and emerging needs to ensure customer-centric solutions are created and executed in line with business plans
• Lead growth across our rental business, driving maximum asset utilization and delivering exceptional customer service resulting in an industry leading market share
• Collaborate with the leadership team in Finning Power Rental and Electric Power to drive alignment across sales, Applications Engineering, Finance and the wider organization
• Drive process improvement focusing on core elements of the “ready to rent” process and maintenance planning of the equipment to maximising uptime (utilisation) and cost capture on returned equipment
• Manage all functions and projects within budget and financial targets to maximise profitable performance of the business
• Management of suppliers across the branches, ensuring we follow the procurement policy
• Contribute towards the development of the long-term strategy for Finning Power Rental and own the operational elements to support the strategy. Including the introduction of new technology into the fleet and training for the operational teams
• Drive employee engagement in line with agreed business targets driving a consistent approach through the team and across the branches, using the employee engagement survey as a guide
• Implement procedural changes ensuring that security of site, people & equipment is maintained to the highest standard
• Accountable for delivering all team activities to quality and on-time.
• Accountable for Health & Safety performance within workshops, driving up Log Incident usage through the team.
• Be a key member of the Finning UK&I management team through contribution and the development and delivery of strategy.

• At least 5 years experience of workshop or field service management, equipment or process engineering financial management and controls or Engineering Degree.
• Track record of delivering to deadlines.
• Demonstrate team building and management through development and mentoring (desirable).
• Strong organisational and management skills.
• Good levels of numeracy and literacy.
• Mechanical and technical understanding of rental equipment to include generators, transformers, load banks and ancillary equipment, and engineering cost and revenue profiles preferred.
• A good understanding of using computer packages, such as Microsoft; Outlook, Excel, Word, Powerpoint.
• Understanding of budgetary control and processes in and across multiple branches.