Job description
Operations Manager
£50K Plus competitive benefits
Crowne Plaza Nottingham, Nottingham NG1 5RH
Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2022!
- Stays across the UK at employee rate (a HUGE discount!)
- Discounted Friends and Family Rates (that’ll make you really popular!)
- 50% off food and beverage in our hotels
- A range of development programmes
- You’ll get all meals on duty (because hard work is hungry work!)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year *Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential
- Enhanced pension scheme
- Private Medical - Single Cover
The Role
As ‘Operations Manager’ you’ll be on the front line, delivering on our mission!
You will play a pivotal role in overseeing the daily operations of the hotel. You will be responsible for managing various departments, ensuring seamless coordination between teams, and upholding the highest standards of service and efficiency. This is a hands-on position that requires a proactive approach to problem-solving and a commitment to excellence.
What you’ll be doing
- Leadership and coaching
- Customer service
- Delivering brand standards
- Setting and leadership of strategies to grow the business
- Administration and Technology savvy
- Sound commercial judgment
- Team engagement
- Available to work when the team and customer needs you most
What’ll make you a great fit for us here at Valor
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing service as well as leading, inspiring and engaging your team. You will have previous experience as a Hotel Operations Manager within a branded environment.
If you thrive in a fast-paced environment and have a keen eye for detail, this is an excellent opportunity to contribute to the success
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
Hotel Description
In a fantastic