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Competencies:

• Job Knowledge - Knows, understands and appropriately applies the technical skills, methods and processes required for the position. Is able to learn, retain and apply information to the job. Keeps current with trends and developments in field

• Results Orientation - The ability to achieve high goals and/or standards. The degree of commitment to achieving measurable results by goal setting and implementing effective work methods. Is determined, ambitious and entrepreneurial and has a ready ability to seize new opportunities

• Developing Others - Recognizes and monitors employee and departmental growth and performance. Identifies and addresses staff training needs. Exercises coaching skills for improving performance and resolving personnel issues

• Leadership - Able to influence the actions and opinions of others in a desired direction; to exhibit judgment in leading others to worthwhile objectives

• Impact and Influence - The ability to persuade, convince, negotiate with, influence, and/or sell others, in order to them to support ideas/objectives or purchase items. The desire to have a specific impact, gain acceptance of an idea, plan or activity or sell a service or product.

• Decision Making - Exercises good judgment by making sound and well-informed decisions based upon a mixture of analysis, knowledge and experience, perceives the impact and implications of decisions, makes effective and timely decisions, is proactive and achievement oriented

• Relationship Management - Consciously working to build rapport to create a common ground through networking and establishing friendly relations with others. Focusing actions to continuously build business partnerships

• Cultural Alignment – Understands the Concentrix culture and actively promotes it through every action taken, and every decision made. Supports a culture that fosters high standards of professionalism and ethics, behaves in a fair, ethical and respectful manner

• Communication – Spoken and Written – Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listens well; able to write clearly and effectively present ideas and to document activities; to read and interpret written information.