operations manager Brighton, England
Job description
What you'll be doing:
Conference & Events Operations Manager
Up to £29,000 per annum (DOE)
We currently have a fantastic opportunity for a Conference & Events Operations Manager to work at one of our RA contracts in Brighton.
Founded in New York 59 years ago, Restaurant Associates brings high quality employee dining and hospitality to some of the UK’s leading workplaces. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work.
This is a position where you will be responsible for providing great service to our clients across the units, managing events and enjoy getting the best out of a team , whilst drawing satisfaction from managing, training, and supporting your team to deliver a first class service.
More about the role:
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
Other Responsibilities will include:
Support the General Manager with the day to day running of the business and deputise in their absence
Oversee the day to say services on site including hospitality, catering and cleaning
Communicate regularly with client (as agreed)
Complete action plans following client satisfaction surveys
Promote the unit and act as a Compass Advocate at all time
Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue where possible
Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
Complete/adjust labour schedule in line with sales
Analyse and effectively manage all in unit costs
Ensure budgets are understood and achieved ensure all costs are managed effectively within budget
What we’ll give:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Who you are:
Our ideal Conference & Events Operations Manager will have:
Knowledge of working in a management role
Proven experience in hospitality and events
You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
Good Communication skills - both written and verbal.
Good computer skills
A 'Can do' attitude
Eye for detail
Excellent leadership skills
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/3005/85785001/52571573/SU
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
