
operations manager London, England
Job description
Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!
Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..
- Work closely with all stakeholders of India Country management team to support the roll out of various projects, campaigns, and strategies
- Be the dedicated SPOC for driving all admin related actives for the Indian market related to Finance, Purchase, Legal and marketing/campaign operations
- Working with CRM and brand teams to ensure all the campaigns are in sync with market expectations to drive maximum performance
- Assist and support various critical Country Management business processes
- Develop close working relationships with all relevant stakeholders across the business
- Leading collaboration with various internal teams to align on methodology, systems, and processes
- Provide Management with local market insights to continually improve and adjust the strategy, delivery, and execution of activity for the Indian market
- Work with internal development teams to fix any issues and deliver constant improvements in the product offering
- Continually refresh your knowledge of both best in industry and best in market practises to ensure we continue to deliver best of breed products and customer experience
- Continuous evaluation of key competition within the market to understand the market best practises
- Generating and presenting key insights and performance reviews of the key markets to relevant stakeholders
- Continually refresh your knowledge of both best in industry and best in market product developments to ensure we continue to deliver best of breed products and customer experience
- Continuous monitoring and Optimisation of the various customer journeys that exist across all platforms of the various markets within Indian Sub-Continent- India, Sri Lanka, Pakistan, Bangladesh
- This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives
- Experience working for Indian market or any other market within Indian Sub-Continent- Sri Lanka, Pakistan, or Bangladesh
- Project and Stakeholder management skills
- Good product and industry knowledge
- Understanding of the Indian Sports Betting or the Casino Market
- Passion for and an avid interest in Sports
- Good understanding of Cricket
- Excellent analytical skills with strong written communication and presentational skills
- Business level written and spoken English
- Verbal and written language skills in Hindi or any other Indian language
- Experience of working in a similar role
- Educated to degree level or equivalent
- Working in an online gaming industry
- Interest in Gaming Industry (Casino, Sports Book, Live Casino, Poker)
- Positive results focussed attitude
- Solutions orientated
- Approachable manner
- Ability to work autonomously
- Excellent attention to detail and analytical skills
