Job description
****Operations Manager****
Salary: 50,000 per annum
Plus Car / Car allowance
Benefits: An excellent BaxterStorey enhanced benefits package
Location: Will cover the Cambridge area along with other areas within an hour's drive
For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Come be a part of the food revolution!
- Responsibility and management of company accounts, along with the planning and direction of any marketing campaigns and sales initiatives
- Oversee 7 sites initially increasing with new incoming business
- Potentially covering some areas of the Central region within BaxterStorey
- Take overall charge of the clients’ accounts and play an essential team-leading role, delegating projects and monitoring workflow.
- Build loyalty amongst the client and aim to maintain and grow the business through pro-active and relevant recommendations
- Provide strong leadership and direction for the client service team ensuring great teamwork and financial performance are consistently achieved
- To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations
- Stretch objectives are set within client team and that morale and motivation are excellent, maximising opportunities for feedback and personal development
- Liaise with operational and support colleagues to ensure their positive input to proposals, presentations and site visits
- Assist on the development of the Management team across the business through proactive support, encouragement and advice
- Possess great organisation skills, exceptional communication skills and a proactive attitude
- Full of energy and ideas that you can bring to our sites and our teams encouraging them to be involved and motivated
- Have a successful progressive background in catering, hospitality, retail at an operational level
- Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client.
- Ability to display a real passion for food and customer service and be able to demonstrate your analytical approach to problem solving
- Excellent understanding of report writing and financial management
Additional Information
- Salary: £50,000 per annum
- Travel Allowance
- 25 Days holiday exclusive of bank holidays
Additional Enhanced Benefits Package to include:
- Wedding / Commitment day
- Your birthday as added annual leave!
- Paid Maternity leave (24 weeks)
- Grandparent leave (3 days)
- Wellbeing (Aviva Digicare +)
- Up to 3 days paid volunteering days
- Cycle to work scheme
- Bespoke training and development
- Sick pay scheme
- Discounts available from HAPI app, from high street shops to holidays and cinemas
We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.
Ready to be fuelled? Apply today.
Find out more about us at www.baxterstorey.com