operations manager Bedford, England
Job description
As an Operations Manager you will be responsible for a specific area within one of our busy regions based. Overseeing the performance of our catering operation for a number of Primary & Secondary school contracts based across Luton/Bedford areas, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the client’s expectations
Main Responsibilities- Ensuring that all services detailed within the contract are adhered to, delivered and where possible, enhanced to meet and exceed the clients, customers and company expectations
- You will continually review the performance of each contract and its profitability whilst ensuring costs are controlled but that they don’t affect the service quality nor delivery
- You will ensure food is of the highest standard and in line with the current high street trends
- Managing and supporting the development, progress and performance of all line reporting managers whilst keeping engagement levels high
- You will support the sales function in retaining existing business and obtaining new business opportunities
- You’ll ensure compliance with all Health & Safety and Hygiene procedures and standards
Strong contract catering experience and multi-site management is essential. Supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times.
With excellent communication skills, you can lead client meetings, managing their expectations and overcoming challenges.
As well as being service focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.
Package DescriptionAs one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless. We offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way
We understand that the health and wellbeing of our employees is vital so as well as a competitive salary and car allowance/car, we've just launched our brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working!
Please note, we expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company
